Business Intelligence Analyst - Jobs in Toronto, ON

Job Description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.Resolver is looking for a Business Intelligence Analyst who will help define, develop and deploy our company-wide data infrastructure. This is a role where you will work in partnership with senior leadership to define and build how data impacts our business.If that sounds like you, lets talk!About Resolver:Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!So what does that really mean for you Let the hiring manager tell you!Hi! I’m Joe.I’m the Marketing Analytics & Site Optimization Lead at Resolver, leading a team within marketing responsible for our website, lead routing and data. As Resolver continues to expand, we are looking to add a Business Intelligence Analyst who will help define, develop and deploy our companywide data infrastructure.You will partner with senior leadership to define and build how data impacts our business. The future state is a data-centric culture where key stakeholders are empowered with self-service data for decision-making. You will work with teams across Resolver to create dashboards and provide data insights. You’ll have a lot of autonomy in how to go about that, so it will require being highly organized and strategic. If you this is you, we want to hear from you!Your Day-to-Day - Lets break it down!Process Design and Improvement (20%)

• Understand stakeholder requirements and anticipate future needs as it relates to data and data management;
• Design, build and optimize all parts of the data warehouse infrastructure to support analysis of key data (requirements gathering, ETL, data modelling, metric design, reporting, etc.) in conjunction developers as needed;
• Detect data quality issues and their root causes; implement fixes and design data audits to capture the issues in the future;
• Explore new data sources that can provide useful insights and inform company-wide strategy; and
• Collaborate with key stakeholders on necessary division-level reports across services, product, sales, marketing and division leads.

Data Analysis (40%)

• Serve as ad-hoc reporting agent for all divisions at Resolver, adjusting monthly reports with updated data sources and resolving issues with current reporting as required
• Provide new reporting, dashboards and other visualization to the business that will support growth
• Proactively identify trends and business insights that improve results against core corporate KPIs: ARR, win-rate, back-to-base revenue
• Generate hypotheses on cross-functional data and run experiments to test efficacy

Data Management (30%)

• Write and maintain documentation to support our goal of being a data-centric culture; own data integrity
• Document all potential data sources at Resolver; prioritize the data sources that will make the biggest impact on business results and bring them together into one view for ease of management reporting in Tableau
• Set out standards for key metrics to avoid inconsistency in reporting across dashboards and teams
• Leverage key business objectives and metrics when setting up reporting, with aim of enabling teams to deliver and exceed on Division-level and corporate-level objectives

Strategy (10%)

• Leverage data to make short- and long-term decisions to optimize performance
• Regularly report to the executive team on the business impact of the BI infrastructure and BI-related project
• Continuously advance our data culture by researching the market and recommending industry best-practices

People Who Excel (Your Background):

• 3–5+ years experience in software or technology, with specific focus on industries that have enterprise/corporate buyers
• 2+ years of data modelling and data analysis
• Experience with common BI tools (e.g. Tableau, Power BI, Looker, Domo) and data sources (e.g. Salesforce, Google Analytics, Google Ads). Extra bonus points if you love visualization
• Experience in data modelling, designing ETL processes
• You love data, full stop. But this is next level, you’re able articulate the power of data to executives and all Resolverites as a highly effective communicator.
• You are a problem-solver who will put on your scuba-gear, dive into the data lake, and navigate through murky waters.
• Background in analytics, mathematics or another quantitative field is a plus
• Experience with Python, R and/or Snowflake is a plus

What we’ll give you in return:Resolver is one of Canadas Great Workplaces. Culture isnt just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. Here’s how we do it:

• Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
• Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
• Vacation: its open, which means we dont worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
• Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
• Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
• Back in the Office – If you choose to come into the office once we’re back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote!

InterestedIf you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.We truly appreciate all interest and will happily reply to qualified candidates.Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at talent@resolver.comQuick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected