Business Process Efficiency Analyst - Jobs in Toronto, ON

Job Description

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.Marsh is seeking candidates for the following position based in the Toronto office:Business Process Efficiency AnalystWhat can you expect

• In this role, you will partner with Senior Leaders across the organization to develop and execute plans to standardize processes, improve operational capabilities (onshore & offshore), increase operational efficiency and effectiveness, and ensure the successful implementation of change initiatives.
• You will also be responsible for in-depth research and analysis, development of robust, fact-based business cases in support of change, as well as material to support communications and to influence desired outcomes.
• You will provide leadership and active participation in project & cross-functional teams that will: analyze & optimize complex cross- departmental processes through the application of best practice methodologies such as Lean Six Sigma
• In the first 30 days, you will be expected to develop relationships with key stakeholders, within 60 days you will have an in-depth understanding of systems and within 90 days, you will be documenting and suggesting changes for improvements, influencing stakeholders and start implementing changes

What is in it for youMarsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TSFA (tax free savings account.) (regional specificity required)
• Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)
• Entitled to 3 weeks of vacation, 2 personal days, 2 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal).
• Multiple medical, dental, and vision plans with choices to fit all needs and budgets
• Benefits coverage starting Day 1

We will count on you to:

• Lead operational efficiency initiatives & contribute to the effective management of shared operations – onshore/ offshore
• Challenge existing practices and identify innovative solutions
• Manage the impact and delivery of change
• Drive and support cross-functional business initiatives to achieve objectives
• Lead by example and serve as a role model, set & maintain high ethical standards
• Monitor external environments for trends and best practices and implement appropriate action plans
• Manage complex negotiations and influence stakeholders to achieve desired outcomes

What you need to have:

• Bachelor’s Degree or equivalent work experience required
• Lean Six Sigma certified (Green Belt) with process optimization experience
• 5+ years of experience in financial services, P&C or industry services
• Strong knowledge of business process mapping
• Advanced level Excel skills
• Advanced analysis skills
• Good problem solving skills
• Strong knowledge of roles, process, and technology
• Excellent communications skills
• Aptitude for learning
• Proficiency in analyzing data

What makes you stand out:

• History of collaboration and teamwork
• CBAP certification
• PMP certified

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.#LI-JG3Quick Apply

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