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Clerical Assistant Clinics Multiple Sclerosis Prog - Jobs in Toronto, ON

Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

RESPONSIBILITIES:Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the MS Clinic. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

  • Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
  • Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
  • Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
  • Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
  • Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
  • Transcribing and processing physician orders in a timely and efficient manner;
  • Collecting clinic statistics including nursing workload measurement;
  • Other duties as assigned.
QUALIFICATIONS:
  • Graduate of a recognized Medical Administration program or equivalent experience.
  • Medical terminology certificate required.
  • Excellent computer experience required in the following software applications: Microsoft Office (Word, Excel, PowerPoint, Outlook), MS4 ADT, Soarian Clinicals, Soarian Scheduling
  • Proficiency in the following software applications preferred: Sovera, Syngo, Connecting Ontario, ART (Ambulatory Referral Tracking), and Carestream.
  • Current clinic experience for specialty services preferred;
  • Ability to work in a fast-paced and demanding clinic environment;
  • Communicates clearly and fluently in English; demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
  • Excellent interpersonal and communication skills;
  • Highly organized and efficient time management skills;
  • Problem solver;
  • Presents a calm and pleasant demeanor at all times, uses good judgment and discretion, and works well under pressure;
  • Flexibility in rotating job assignments;
  • Shifts are subject to change based on departmental needs.
As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. Please note, if you are extended an offer of employment, you will be required to provide proof of vaccination in Ontario QR Code format. All internal candidates must be in compliance with Unity Health Toronto’s COVID-19 Vaccination Policy.Quick Apply
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