Client Accounts Receivable Specialist - Jobs in Toronto, ON

Job Description

Putting people first, every day:BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your opportunity:Our Internal Finance department is looking for an experienced Client AR Specialist to join their team in a hybrid capacity out of any of BDO’s GTA offices (Toronto, Oakville or Markham). The Client AR Specialist is responsible for the integrity and accuracy of client accounts within their designated portfolios by way of monitoring monthly billings, timely collections follow up and assistance with processing adjustments and cash/deposit applications. The Client AR Specialist will own the following responsibilities:

• Provide excellent, consistent, and focused customer service to both internal and external clients to ensure that a seamless customer experience is achieved
• Responsible for setting up payment arrangements, payment plans and account settlements with clients in compliance with policies and processes
• Investigate, analyze and bring forward any billing related variances with the partner administration offices
• Review weekly and monthly AR reports to measure personal portfolio performance
• Attend regular internal meetings/calls with Partner/admin teams to discuss AR status and recommendations for action
• Be the first point of contact for AR inquiries and maintain a successful customer service cycle to achieve internal/external customer satisfaction
• Assist with special projects and complete other ad-hoc duties as assigned

How do we define success for your role

• You demonstrate BDOs core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• You have 3-5 years experienced ideally in a professional services environment
• You have a related University Degree or College Diploma (considered an asset)
• You have strong written and verbal communication skills as well as superior customer service
• You are able to support senior level management demands with an exceptional client management philosophy
• You are able to work with and maintain confidentiality with sensitive information
• You value teamwork, client service, and quality in detailed work
• You display strong problem solving and analytical skills in AR

Why BDOOur people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2022. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market-leading personal time off policy. We’re committed to supporting your overall wellness beyond working hours, and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed without barriers. Through leadership by our Chief Inclusion, Equity and Diversity Officer, we are committed to a workplace culture of respect, inclusion, equity, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Hybrid new normal: As a hybrid workplace, all BDO personnel are expected to spend some of their time working in the office, at the client site, and remotely unless accommodations or alternative work arrangements are in place. To protect the health and safety of our people, clients, and communities, we may require all partners and employees to be COVID-19 fully vaccinated in order to enter a BDO office. Individuals that cannot be fully vaccinated with a Health Canada approved vaccine due to medical reasons or another protected ground under Human Rights legislation may request an accommodation.Ready to make your mark at BDO Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.#LI-LA1Quick Apply

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