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| Job Location | Toronto, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
DescriptionWe are looking for a Client Solutions Representative to join our team! The successful applicant must have excellent critical thinking and writing skills, have solid and diverse knowledge of computer operating systems, browser quirks, and mobile devices, as well as being comfortable speaking with clients on the phone.What you’ll get to do:Develop strong, ongoing relationships that foster loyalty and retention with key client stakeholders and representatives through calls and emailProvide hands-on support through calls and email correspondenceWork closely with cross-functional teams to ensure that our client’s needs are being metTake initiative and interest in side projects as required or assignedEngage with an active approach to learning Angus AnyWhere® and understanding our industry and the competitive landscapeAdvocate on your client’s behalf throughout Angus, and manage their expectationsCoordinate investigations into the system as well as logging information into the systemAnalyze data trends and client feedback in order to improve process and functionalityWho you are:You are fluent in English, with outstanding interpersonal and communication skills. French is an asset.You have a minimum 3 years of relevant experience in Customer ServiceB2B/SaaS background is also an assetYou encompass a well-rounded set of competencies including technical skills, client focus, professional accountability, teamwork and critical thinking.You are well organized, self-disciplined and curious by nature.You are a team player but can work well on your own and with minimal supervision if required, have a positive can/will-do attitude, always strive to the do the right thing for your colleagues and clients.You possess an overall pleasure and interest in using technology as a toolWhat we offer:An opportunity to work in a stable and exciting work environment with growth opportunitiesTuition reimbursement programMedical and dental benefits without a waiting periodThree (3) weeks paid vacationLocation! We are in Don Mills with free parking, close to the 401 and DVP, with bike racks, and a TTC stop outside our officeDefined Benefit Pension PlanEmployee Assistance ProgramA culture that encourages volunteering, giving back, team activities, and teamworkFree coffee, David’s Tea, filtered water, and soft drinksAn open concept, bright office with access to Wilket Creek and Sunnybrook Parkrdd5546HNz