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| Job Location | Toronto, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job Summaryd1g1t is a new digital wealth management platform powered by advanced analytics and risk management tools that offers transparent portfolio management services to professional advisers and their individual investors. Our goal is to empower wealth management firms to transition into a new business model that is driven by technology and analytics, and provides a richer experience for their clients.We are looking for a Client Success Associate to join our Financial Engineering team. The team provides subject matter expertise in quantitative analysis, financial modeling, d1g1t products, client business & wealth management industry servicing our clienets, product management & pre-sales team. Your role would focus on supporting financial engineers & operations team during client implementations as well as providing operational and administrative support for the existing clients.We want individual contributors that are team players and not afraid to express their views in a direct but professional manner.ResponsibilitiesSupport financial engineers & operations team during client onboarding in configuring the system and setting up necessary functionality allowing clients to use d1g1t to address their business needsProvide first level client support answering client questions as well as providing support & guidance in enabling clients to perform their daily tasksOversee daily reconciliation process and work with financial engineers to resolve any breaks.Work with financial engineers to maintain knowledge base & documentation that would enable effective client support & improve client experienceIdentify product requirements that would alleviate some of the pain points clients face in their day to day operations.SkillsSelf-motivated and able to direct own project work with minimal supervisionStrong interest in Wealth Management space with the desire to learnUndergraduate degree in quantitative field1-3 years of work experience in a similar functionProfessional demeanour and timelinessPerks of working at d1g1tExcellent opportunity to enter into the Wealth Management space and work with our financial engineers and the team to learn about the industry and witness it transform due to d1g1tOpportunity to join a fast-growing Fintech startup experiencing hyper growthWorking every day with shiny happy people at a company where your voice is valued and given importanceCulture of collaboration, innovation and internal mobilityCompetitive base salary with bonusComprehensive healthcare benefits and vacation packageFlexible hours, 3 days per week working from home before Covid-19. During the pandemic, we are 100% remote.Experience Fintech without seeing people with ties and grey suitsMac or Windows: choose what suits you