Compensation Specialist - Jobs in Toronto, ON

Job Description

Req Id: 292567At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.We are looking for a creative, dynamic and highly driven individual to step into the role in Compensation Execution and Analysis. Under the Shared Services Team, our objective is to provide industry leading Compensation Management Solutions. In this role you will have the opportunity to manage incentive forecast and spend, perform data analysis on trends/seasonality, identify process improvement opportunities to drive business results.This is an excellent opportunity for a business-minded individual, capable and comfortable with disputing the status quo, while leading a team in a collaborative environment with different business units and levels.Job Duties/AccountabilitiesProduce internal and external weekly/monthly agent and TL performance reports with detail analysis by segment and siteOversee and deliver monthly compensation payout filesCommunicate effectively with all client operations teams to properly evaluate agent performance and support all updates in compensation strategyCollaborate with Operations team to configure ranking and pay grade structure, verify & update current month compensation payout and upcoming month performance targetsPrimary point of contact for any compensation/incentives and bonus payout related inquires/requestsIdentify business opportunities, drive changes and efficiencySupport Senior Manager with adhoc reporting and analysis as requiredCritical Competencies/QualificationsExperience in Performance & Compensation Management, Payroll or related fieldHighly organized, self-governing, and ability to handle multiple requests in order of priorityMust have the ability to lead a team under pressure and respect deadlinesProvide necessary support and track team member’s progress, while controlling timelineExcellent communication, both written and verbal (ability to effectively communicate and present to people at all levels)Advanced knowledge inMicrosoft Office (Word, Excel, Access, PowerPoint, etc.), SQL and/or other programming languagesStrong Mathematical and analytical capabilityAction-oriented and demonstrated ability to deliver resultsEducation and Preferred ExperienceBachelors Degree or Master’s in a discipline such as: Business Analytics, Mathematics, Economics, Engineering, Computer Science, or a quantitative disciplinePrevious experience in Telecom industry is an assetProfessional designation (i.e. CA, CPA, CMA, CFA) is an assetKnowledge of SAP and Business Warehouse is an assetExperience in developing fully automated reports#LI-PA1Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.Additional Information:Position Type: ManagementJob Status: Regular - Full TimeJob Location: Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : MontrealApplication Deadline: 06/06/2021Please apply directly online to be considered for this role. Applications through email will not be accepted.At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.Created: Canada, ON, TorontoBell, one of Canada's Top 100 Employers.