Coordinator, Product Operations - HYBRID - Jobs in Toronto, ON

Job Description

Company DescriptionAt Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creative to scale the world’s fastest growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast paced culture. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward.2021 was a transformational year for Viral Nation, having grown by 200% and we have even bigger ambitions for 2022 and beyond. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations and we need to keep raising the bar!Our Values:We Constantly Evolve: Embracing change is both an opportunity and a necessity!Courage: Challenging the norm drives us forward!Diversity: We strive for excellence and recognize that our differences make us stronger. We respect and seek out the inclusion of differences, realizing we can learn from each other!Resilience: Adversity is a springboard for growth!Job DescriptionThe Product Operations Coordinator role will support Viral Nation’s Tech Product Operations team. with leading brand-new, strategic product launches. You will drive the growth of our business by enabling our teams to find customer insights, develop roadmaps, and operate with ease. Your strong communication skills allow you to collaborate effectively with leadership, design, engineering, sales, marketing, and client success to help our internal teams deliver value efficiently.Main responsibilities include, but are not limited to:

• Organizing stakeholders, partners and team members to brainstorm solutions and resolve issues.
• Conduct research and quantitative and qualitative analysis for strategic projects
• Generate high-quality insights, hypotheses, and summaries
• Take initiative to gather data to inform and support decisions and strategic approach
• Manage multiple projects; deadlines at once, against tight deadlines
• Ensure a high quality of work and strategic output
• Maintain, update, and organize necessary documents and folders
• Document internal contact reports
• Contribute out-of-the-box ideas and concepts that will make our product run

Qualifications

• An inclusive team player who brings flexibility, humility, and professionalism to their work
• Strong verbal and written communication skills with an attention to detail
• Strong organization skills with the ability to work through ambiguity and complexities to rapidly identify appropriate timely actions
• Strong collaboration skills when dealing with stakeholders, partners and team members to produce business value
• Must be an excellent self-starter, with disciplined time management skills given short turn-around timelines.
• Must be able to hunt and find meaningful insights from large pools of data with minimal guidance, conducting quantitative and qualitative research
• Strong grasp of research and translating insights into actionable product strategies
• Have core foundational knowledge when it comes to influencer and social marketing, as well as social media trends and technology

Good to have:

• You are currently enrolled in, or a recent grad from a post-secondary program in
• Communications, Marketing, Strategy, Public Relations or Business, or possess equivalent work experience
• Background in research compiling relevant insights for projects within the marketing space.
• You have been exposed to influencer marketing
• You are proactive, organized and pay close attention to detail
• You can work under pressure to deliver excellent quality work on quick deadlines

Additional InformationViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.Quick Apply

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