Coordinator, Security Systems - Jobs in Toronto, ON

Job Description

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a vital member of our Safety and Security team, you will be a key contributor in working towards our vision of providing a high standard of security while providing an exceptional customer experience. In this role, together with the Manager, Security Infrastructure and Capital Projects, you will be accountable for all aspects of security pertaining to systems used at all MLSE venues and properties to protect, deter, and deny threats and address any vulnerabilities. This role is a strategic and support position with an emphasis on quality delivery of programs, systems, and support services. This position is suited to a person that is organized and meticulous in delivering effective security strategies.ResponsibilitiesThis role will report to the Manager, Security Infrastructure and Capital Projects for delivery while working closely with the Security Programs, Security Operations, Building Operations, and Team Security groups.

• Implement solutions related to all aspects of security infrastructure at all MLSE facilities: SBA (Scotiabank Arena), BMO Field, Ford Performance Centre, OVO Athletic Centre, BMO Training Ground, MLSE LaunchPad, E11even, RS, and Lamport Stadium working within the design and standards for security infrastructure including CCTV (Closed Circuit Television), access control, doors/locks, fences, and other infrastructure and supplies that are part of the security program.
• Assist with investigations by reviewing and retaining information from security systems; CCTV, Access Control Records, IMS reports.
• Maintain, repair, and replace security systems including conducting daily, weekly, monthly, and annual inspections and audits on all systems at all venues as required
• Support the Manager, Security Infrastructure in overseeing security systems third-party contractors including participating on RFP evaluation committees and reviews of quotations/proposals
• Primary custodian and administrator of MLSE’s credentialing and access control system
• Maintains the MLSE access control and credentialing program, the access control programs, keying, and visitor management programs
• Look for efficiencies and modernization of systems and programs including security infrastructure and design
• Provide subject matter expertise in the long-term strategy for improving security infrastructure including new/innovative solutions
• Assist with business case development to support security infrastructure strategy
• Develops and maintains cooperative working relationships with appropriate team personnel, facility personnel, contractors, local law enforcement, other MLSE employees
• Assists where required in the development of guard procedures and training programs on security systems
• Provides guidance and input on facility security requirements and operations to MLSE Corporate Safety & Security,
• Assists with access control requirements to team spaces and practice areas at the team’s facilities
• Verifies facility access approval and identification credentials,
• Report security incidents, issues, and concerns to MLSE Security and Safety Programs, and
• Performs other security related duties as advised

QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Recent, related experience in a large venue or facility operational role.
• Proven results in delivering outstanding customer service.
• Experience working with automated access control, x-ray, metal detection and CCTV systems.
• Knowledge of Software House C-Cure 9000, Genetec, Avigilon or Indigo-Vision systems preferred.
• Knowledge of system integration and remote access design and operation.
• Collaborative and articulate team player
• Focused and detail oriented.
• A positive, friendly, and collaborative approach incorporating the desire to support others in success.
• Ability to perform well under pressure, multi-task, and meet multiple deadlines at once.
• While predominately administrative in nature, able to work evenings, weekends, holiday and on call as the need arises.
• Excellent Microsoft office skills (Word, PowerPoint, Outlook, Excel)

This role is not accountable for, but may have responsibilities to assist, provide guidance for, or coordinate within:

• Event and facility day-to-day operations
• Security guard recruitment, training, uniforms, tools and equipment, CBA negotiations
• Guard policy, procedures, SOP (Standard Operating Procedure) standards/design except as above
• Third-party contracts/contract management except for security infrastructure maintenance/procurement
• League and team liaison for medium-term and long-term events and special events
• Parking and ground transportation policies, revenue, contracts

Additional InformationApply by: February 14, 2023We thank all applicants for their interest, however, only those selected for an interview will be contacted.At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.#LI-DNPQuick Apply

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