Developer Experience Manager - Jobs in Toronto

Job Description

Job DescriptionLocation of Job: Remote- CanadaYou will work with engineering and product leadership to craft the long-term roadmap and quarterly deliverables for areas that your team works on, ensuring that our products continue to stand out. You will be responsible for tactical execution by the team, helping to coordinate activities such as sprint planning, design reviews, and project planning We are the result of multiple acquisitions, giving us the unique opportunity to manage and integrate a diverse set of platforms. To improve efficiency and reduce complexity, we’re actively consolidating these platforms into a unified infrastructure. This means we’re building a scalable, flexible foundation that can support the needs of multiple products.We’re seeking a Developer Experience Engineering Manager to lead a team dedicated to building and maintaining the core infrastructure that powers our entire platform. In this role, you’ll drive initiatives that streamline development workflows, eliminate friction, and enable our engineering teams to move faster with confidence. If you #39;re passionate about creating scalable, developer-friendly platforms that boost productivity and remove bottlenecks through smart automation and thoughtful design, this could be the perfect opportunity for you. What You Will Do

• Lead Developer Experience and Cloud Infrastructure: Manage a team focused on improving the end-to-end experience for developers—from local development to production—while ensuring a stable and scalable cloud-native platform.

• Build Developer-Centric Platforms: Design and evolve internal platforms, CI/CD pipelines, and tooling that empower product engineers to ship features faster, safely, and with confidence.

• Foster Developer-Centric Product Thinking: Gather developer feedback, measure platform adoption metrics, and iterate based on user needs to ensure your platforms truly serve internal customers.

• Drive AI-First Infrastructure Innovation: Lead AI-first approaches to infrastructure automation, predictive scaling, intelligent alerting, and self-healing systems to reduce toil and improve reliability.

• Champion Infrastructure Automation: Drive complete automation of infrastructure provisioning, configuration, deployment, and monitoring to enable repeatability, self-service, and reliability.

• Implement SRE Best Practices: Introduce and uphold Site Reliability Engineering principles, including error budgets, incident response, and toil reduction to improve system resilience and uptime.

• Lead Platform Consolidation: Spearhead platform consolidation efforts resulting from multiple acquisitions, managing technical debt and legacy system migrations while maintaining operational excellence.

• Enhance Observability and Reliability: Increase system observability through comprehensive metrics, tracing, and alerting to enable rapid detection and resolution of production issues.

• Collaborate Across Engineering: Partner closely with application developers, QA, security, and product teams to ensure infrastructure and developer platforms meet evolving business needs.

• Improve SLAs and Operational Excellence: Continuously improve service level indicators (SLIs), objectives (SLOs), and agreements (SLAs) across systems to meet or exceed uptime goals.

• Manage a Distributed High-Performing Team: Lead a globally distributed team of infrastructure, DevEx, and SRE engineers; recruit, mentor, and grow the team to meet technical and leadership goals.

• Foster a Culture of DevOps and Ownership: Promote ownership and self-service among development teams by building tools and platforms that support full lifecycle responsibility.

Technologies We Use

• Cloudamp; Infrastructure: AWS, Docker, Kubernetes (EKS), Terraform, Vault

• Observabilityamp; Reliability: Prometheus, Grafana, New Relic, PagerDuty

• CI/CDamp; DevEx: GitHub, GitHub Actions, GitHub Packages, Atlantis, ArgoCD

• Languagesamp; Data: Node.js, Java, Python, PostgreSQL, MongoDB, RabbitMQ, Elasticsearch, Event Store