Digital Technical Consultant - Jobs in Toronto, ON

Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.A Digital Technical Consultant (DTC) role will support the content, tools and publishing processes of Global Marketing websites. It requires a dynamic, flexible, energetic and highly knowledgeable person to lead the digital initiatives of our clients. The Digital Publishing team is involved in initiatives and projects that have a website or digital component to them. The DTC will provide expertise and drive these initiatives forward, working closely with Information Technology and other key stakeholders. In addition, to being a project resource, the DTC will manage the day to day technical publishing and consulting and support the technical aspects of the Digital Publishing role.The role of the DTC will require someone who is detail-oriented and will help to shape broad conceptual change. They will bring a plan-full discipline to the team while being adaptable to a rapidly evolving environment.What will you doA Digital Technical Consultant (DTC) role will support the content, tools and publishing processes of Global Marketing websites.The DTC will provide expertise and drive these initiatives forward, working closely with Information Technology and other key stakeholders.In addition, to being a project resource, the DTC will manage the day to day technical publishing and consulting and support the technical aspects of the Digital Publishing role.What do you need to succeedResults oriented and well organized with a sense of urgency and an ability to meet tight deadlinesWeb knowledge with proven experience in providing web solutions in digital, mobile and social practicesProject management skills with strong attention to detail, ensure projects are delivered on time, on budget and with required qualityStrong interpersonal and communication skills required to facilitate and build effective relationships with key stakeholdersContinuous improvement of delivery, demand, intake, and resource managementTechnical knowledge of Enterprise Content Management (ECM) systems, demonstrates knowledge/expertise in the Adobe Experience Manager (AEM) CMSHas an understanding of the business of an IT delivery team, knowledgeable of Agile methodologies and practiceNegotiating and decision making skills, consulting skills to educate and inform peersTwo or more years in a project management capacity managing interdependent, complex projectsIn-depth knowledge of website principles, theories and practices as well as website standards style guides with a significance on Web Accessibility (WCAG/AODA)Experience working in or with an IT functional support area and participating on an Agile functional teamAbility to negotiate, consult, mediate, make decisions, solve problems and persuadeProblem solving skills and knowledge of troubleshooting methodology, strong trouble shooting ability for debugging website code, content and publishing issuesAbility to manage changing priorities, assess and manage risks or conflict, and drive resolutionForward-looking; keeps abreast of industry trends and emerging technologiesAbility to occasionally travel to another office locationProficiency in software such as Outlook, Dreamweaver, Photoshop, Multimedia presentations (video publishing solutions), video software etc. JAWS, Enterprise CMSHigh proficiency with personal and business computers and browser supportQualifications3-5 years’ experience in web publishing, web development, or online marketingExpert skills in HTML, CSS, JavaScript, website design and responsive frameworksStrong understanding of web analytics and SEO best practicesUnderstanding of marketing tags, conversion tracking, and remarketing activitiesPast experience in the financial services/and or website publishing industries and assetBilingualism (English/French) an assetWhat's in it for you15 days vacation per yearFlexible Benefits from the day you join to meet the needs of you and your familyPension, stock and savings programs to help build and enhance your future financial securityWellness programs that support the three pillars of your health – mental, physical and financialFitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle

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The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:47,400/47 400 - 77,600/77 600Job Category:CommunicationsPosting End Date:21/05/2021