Executive Assistant - Jobs in Toronto, ON

Job Description

About AlidaAlida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them.Our team is reimagining how businesses make their decisions through our award-winning Total Experience Management (TXM) platform. We work with some of the world’s top companies like Twitter, Red Bull and J.Crew to help them build stronger brands, happier workplaces, winning product portfolios and lasting customer relationships. We’re backed by some of the most respected names in business including, Round13, OMERS Ventures, Georgian, W Capital and Vistara Growth. Through their support we’ve raised over $50M in the last year!The Alida team are high-performers who are committed to being bold and curious, while always leading with empathy and authenticity. We’re looking for talented people who thrive in a fast-paced environment and are keen to make an impact by bringing their big ideas to life. As a digital-first culture grounded in agility, Alida has intentionally built a hybrid work environment where our employees can choose when they’d like to work from home or come into the office to engage with their peers.The RoleWe are looking for an amazing new Lider to join our team as an Executive Assistant. In this role you will be supporting some key members of our Executive leadership team. You will provide high-level confidential administrative support to the Executive Leadership team, and in so doing promote a positive and professional image for Alida with clients, and other external and internal audiences. This is a vital role for the company and requires someone who has amazing attention to detail and is dedicated to the success of the team. Its an amazing opportunity to join a company that is undergoing tremendous growth. Our culture is one of the best with a focus on diversity and inclusion. We value and encourage everyone to bring their best self to work and have fun doing what they love with an awesome group of people around the globe. Your fresh perspective is important because together we can continue to make Alia a Great Place to Work. Come join us!Please note, due to the nature of the role, you will need to be in our Toronto office at least 3 days per week.Responsibilities

• Provide world class support to members of the Executive leadership team
• Manage, coordinate and maintain calendars and mailboxes, schedule appointments and arrange complex meetings, including board meeting packages, and handle all other meeting material preparation of documents, emails, letters, presentations
• Coordinate extensive and sometimes complex domestic and international travel arrangements, hotels and itineraries (when we can travel again).
• Plan and coordinate for onsite and offsite meetings, meeting rooms, special functions and events including logistics such as location, meals, technology, communication, materials and RSVP’s
• Complete and process expense reports, invoice approvals, professional registrations
• Serve as the main point of contact for inquiries about meetings, scheduling, communications and information requests
• Proactively resolve any issues in a professional and calm manner
• Deal with confidential and sensitive issues requiring a high level of discretion and tact
• Creating and maintaining metric dashboards for our sales team as required
• Manage a variety of key projects and initiatives and other tasks as required
• Acts with the highest level of professionalism and integrity while engaging with our employees across the globe

About You

• You have strong business acumen with a growth mindset and intuitive ability to predict the needs of the leaders you support
• Minimum 3 years of executive support level experience, and 5 years of administrative support level, preferably in an international professional services work environment
• Excellent computer literacy in the G-suite and MS Office Suite including advanced skills in PowerPoint, Excel and Word
• Demonstrated strength in time management and organizational skills with the ability to multi-task in a fast paced and demanding environment
• A good understanding of metrics and analytics is a value add to the leaders you support
• You act with a sense of urgency, responsiveness and initiative while taking ownership and pride in your performance and its impact on our company success
• Flexible with the ability to learn and adapt quickly to last-minute changes and changing priorities while taking them in stride and maintaining your poise with a positive attitude and motivating spirit
• Take initiative to identify and execute upcoming tasks and projects
• Previous experience working in software companies with an agile culture is a definite asset
• Strong written and excellent interpersonal and communication skills are an absolute must
• A creative problem solver and enjoy taking on new challenges
• Demonstrated team player, ability to collaborate and work with all levels of the organization
• A high level of professionalism, discretion and diplomacy with demonstrated ability to establish and maintain relationships with internal, external business partners and our customers

#LI-AW1We can’t wait to meet you!We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you dont meet every single one of the stated requirements but you are excited about this opportunity, wed love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.Follow us at www.alida.com and engage with us on LinkedIn, Twitter and Instagram.Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact accommodations_hiring@alida.com so that arrangements can be made for the appropriate accommodations to be in place.Alida takes your private information seriously. Review our Candidate Privacy Statement here to understand how we use and protect your personal information.#LI-HYBRIDQuick Apply

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