Food and Beverage Manager - Jobs in Toronto, ON

Job Description

Creativity - Community - Inclusivity - DelightOur boutique hotel group is looking for a Food & Beverage Manager to join our team.Our portfolio currently includes The Broadview Hotel, Gladstone House, and a future location on the horizon set to open in Spring of 2023.Our mission is to be recognized as the most exciting boutique hotel brand on the continent, and we are looking for creative, high-performance leaders to help guide the business on this ambitious journey.OUR HOTELSWe create beautiful hotels in unique heritage buildings that serve the community in which they are located as much as the guests traveling from afar.Embracing the heritage nature of our buildings, we aim to be a reflection of the communities in which we operate.Beyond rooms and food, we aim to delight and inspire both guests and team members alike through a culture of inclusivity, creative cultural programming, and quality food & beverage experiences.OUR CULTUREWe are dedicated to creating an environment that fosters inclusivity, supports a sense of belonging, and facilitates open and honest conversations about race, equity, diversity, and inclusion.To us, diversity is strength. With diversity comes diversity of outlook and experience. By ensuring that our teams are diverse, we broaden our capabilities, and bolster our ability to provide meaningful and memorable experiences for everyone who walks through our doors.We foster creativity, and relationships with creative communities.Our goal is to spark delight through our product offering and experiences.CAREER PROGRESSIONWe are expanding to new locations and the right candidate could see opportunities to not only grow within the business but have the opportunity to work in new and exciting places.We have a wide array of roles, and always prefer to recruit from within, putting team members in the best position to advance their career.WHAT WE OFFER· Competitive salary· Extensive health and benefits package· Cell phone allowance· Discounted rates for meals and rooms at all our propertiesABOUT THE ROLEPosition: Food & Beverage ManagerDepartment: Food & Beverage (F&B)Responsible to: Senior Food & Beverage Mangager, General ManagerSummary: This position plays a key role within the hotel by maximizing team - guest satisfaction and hotel profitability. Leading with an eye of excellence and ensuring the food & beverage experience is exceptional while operations are functioning in the most optimal manner possible. Creating a hands-on inclusive leadership team, one that is people focused, producing industry leading product distinction while driving sound margins. This position requires a people-first leader ensuring an empathetic and inclusive working environment for the entire F&B department.Primary Role and Responsibilities:

• Expand team and guest fulfillment while growing hotel profitability by leading with a hands-on approach ensuring the entire Food & Beverage experience is incomparable, while functioning in the most efficient approach possible.

• Manage Inventory for all Food & Beverage operations ensuring operating budgets are achieved

• Confirm menus are industry leading - seasonal, creative, profitable, and well received by guests

• Completing manager on Duty tasks for the entire property when required.

• Improve and maintain guest service-related internal administration systems to further benefit the department.

• Act as a FOH service leading with a hands-on approach and demonstrating exceptional guest service standards. always Supporting the FOH team members on the floor when on duty.

• Maintain healthy relationships with all vendors and partners.

Specific Duties:

• Oversee FOH team during daily operations of all Food and Beverage areas, ensuring exceptional guest satisfaction while creating and optimizing weekly FOH schedules. Managing daily labor, ensuring all budgets achieved.

• Evaluate leader performance, give clear direction, and provide support

• Train, lead and maintain guest service standards as agreed upon by the Senior Food and Beverage Manager and/or General Manager.

• Innovate, create, and encourage team member ideology and participation to improve guest and operational distinction.

• Maintain daily cash balance of F&B Petty Cash, floats, and Drop Safe.

• Oversee cleaning schedules and checklists within the department.

• Inventory management, costing, ordering and weekly inventory counts.

• Implement and continuously conduct staff training to improve service levels within the department.

• Communicate and work with all departments to ensure that every guest always receives excellent service.

• Review guest feedback platforms and provide appropriate feedback and suggestions to Staff and management

• Help manage reservations for all F&B outlets.

• Ensure timely service and pick up for empty bottles and waste bins.

• Act as a leader at all times and promote a safe, and inclusive working environment.

• Any other tasks as directed by the General Manager or Director of Operations

Qualifications and Characteristics of an ideal candidate:

• Minimum 2 years experience in a similar leadership role.

• Ability to communicate with team members, co-workers, management, and guests in a clear, professional, and courteous manner which fosters a positive and enthusiastic environment.

• Ability to prioritize, organize and complete work assignments.

• Strong leadership skills including ability to problem solve, motivate staff, and always exude excellent guest service practice.

• Ability to work efficiently in fast paced environment and handle stress effectively.

• Outstanding communication skills.

• Strong competency in Microsoft office, POS systems and timekeeping.

• Strong beverage background, with knowledge of cocktail theory, wine, and spirits.

• Knowledge of classic service styles and Event/Banquet service essential.

• Knowledge of costing, pricing, and menu construction; as well as awareness of current industry trends.

• Ability to work evenings, weekends and holidays as required.

Special Requirements:

• Smart Serve Certification

• Ability to meet the physical requirements of the job

This job specification should not be construed to imply that these requirements are the exclusive standards of the positions. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisorStill here Looks like you might be a good fit.Streetcar DevelopmentsNo agencies please.Job Types: Full-time, PermanentSalary: $50,000.00-$65,000.00 per yearBenefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Vision care

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evenings
• Morning shift
• Night shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One locationQuick Apply

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