Franchise Hotel - Sales Manager - Jobs in Toronto, ON

Job Description

This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.About UsHoliday Inn Express and Suites Toronto-Airport South will be the newest hotel within minutes of Toronto Pearson Airport when we open fall 2022. The hotel is meticulously designed to meet all guests needs and wants in the select service market. We have incorporated the latest Holiday Inn Express design, Brand specific features and are situated with a perfect runway view from west side of hotel and a downtown city view from the east side.We are looking to build a team of highly motivated hospitality professionals who understand the need for delivering the highest level of guest service to keep us top of mind for future stays. We are interested in assisting in the professional growth of our team in order to build a sustainable internal workforce for the future opportunities and respect that everyone brings unique talents and perspectives to the table.If you like what you have read, want to achieve career goals and feel working with a team of passionate leaders would be a fit for you, we look forward to hearing from you!Your day to day1.Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.2.Handle account details so that all pertinent aspects of solicitation and closing are complete anddocumented. Coordinate various departments participation in servicing accounts.3.Develop and conduct persuasive verbal sales presentations to prospective clients.4.Travel locally to conduct outside calls, promote the hotel and review competition.5.Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.6.Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting, and reaching overhead.7. Liaise with the team regarding planning/updating of the 12 month rolling monthly sales and marketing plan as required by company policy8.Be proactive in terms of competitor awareness.9.Carry out professional and time effective sales call on identified or specifically assigned markets as appropriate in order to maximize on property revenue/occupancy.10.Carry out/organize telemarketing sales and local advertising in accordance with the property budget.11.Investigate/follow up on all sales leads maintaining an effective trace system as required by company policy.12.Ensure professional and timely preparation/follow up on correspondence/contracts.13.Be accountable for and aggressive in achieving agreed financial targets liaising closely with the Director of Sales regarding correlation of rate to volume in order to achieve budgeted average room rate.14.Be fully conversant with all facilities offered by the property carrying out site inspections as applicable while actively promoting associated properties and special promotions in line with company policy.15.Ensure accurate passing on of booking details to the operational departments following the successful close of a sales call-in order to achieve guest satisfaction.16.Be alert to business peaks and troughs and contribute innovative ideas in order to contribute to the profitability of the property.17.Organize and participate in sales blitz’s as required and liaise closely with the brand, whereappropriate, to maximize on sales opportunity.18.Meet with key clients on the day/during their meeting/stay including weekends/evenings as necessaryin order to continue to build on the established rapport in line with property policy.19.Host and attend client entertainment functions and attend networking meetings as identified in the 12 month rolling sales and marketing plan.20.Maintain and achieve timely follow-up on trace files in line with property policy.21.Comply with attendance rules and be available to work on a regular basis.22.Perform any other job-related duties as assigned.What we need from you

• · You must have the ability to communicate in English both verbally and in written form

• · Be a self-starting person with an even disposition who wants put in the hard work to professionally develop in the hospitality industry

• · Always maintain a professional appearance and manner

• · Must be willing to “pitch-in” and help co- workers with their job duties and be a team player

• · Have practical knowledge of a hotel structure and how all departments interact from a sales perspective
• · Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business

• · meet client needs and resolve complaints

What we offerWe are offering:

• a permanent full time opportunity with a competitive compensation package determined based on experience
• Innovative bonus plan based on individual achievement as well as hotel achievement
• Inclusion in benefit plan after probation
• Free parking
• Inclusion in Brand and Company associated Employee Rate Programs
• On the job Brand training and mentorship which is developed to meet the targets of your personal career path
• Consistent, constructive and development oriented feedback
• A collaborative environment where all ideas are considered important

Job Type: Full-timeSalary: From $1.00 per yearAbility to commute/relocate:

• Toronto, ON M9W6H3: reliably commute or plan to relocate before starting work (required)

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