In-House Security Guard - Jobs in Toronto, ON

Job Description

About Little CanadaOur vision is to entertain our guests with a magical journey of discovery through Canada in miniature, that will be amazing, exciting, and meaningful for all ages.Our mission is to evoke a sense of wonder and curiosity about Canada. To make you feel at home, welcomed, cared for, and connected to CanadaLittle Canada is a vast, highly detailed and animated journey through Canada in miniature. This permanent attraction will open in summer 2021 in the heart of downtown Toronto, in a 50,000 square foot facility. Our goal is to be a top 10 attraction in Toronto, with anticipated attendance of over 500,000/year.Our Big 5 Values:

• We create to amaze! – the astonishment of our guests is our inspiration

• Were naturally curious - were eager to learn

• We are family - we support each other

• Were better together - we bring out the extraordinary in each other

• Were serious about fun - like any self-respecting Canadian, we dont take ourselves too seriously

Job overviewAs a part of Little Canada’s operations team, the in-house Security Guard works to ensure a safe and welcoming environment for Little Canada’s guests, staff and visitors. Working throughout the entire site to maintain a safe and secure environment, Security guards will work directly with guests and team members in a welcoming and considerate manner.What you’ll be doing

• Provide a safe, secure and welcoming environment by providing exceptional customer service
• Act as Primary First Responder to all First Aid incidents for all guests, team members, visitors, and any other persons onsite
• Respond to alarms and emergencies as requested or upon discovery
• Monitor CCTV and patrol premises to prevent and detect signs of intrusion, ensure security of doors and gates, and assist in the detection and safe removal of trespassers
• Write detailed, accurate and objective reports on any incidents, occurrences or accidents as necessary
• Assist in the detection and prevention of theft or loss of property

What you possess

• Security Guard License
• Standard First aid and CPR Level C w/AED
• A naturally friendly personality with a desire to meet, care for and connect with new people
• Maintain a presentable uniform and approachable deportment
• Flexible to work rotating shifts, weekends, days, evenings, and holidays Ability to communicate effectively in English both verbally and written

The Ideal candidate will have

• Interpersonal skills: ability to relate well to all kinds of people; build rapport; be diplomatic; diffuse tense situations and respond to upset guests appropriately.
• Experience in hospitality and tourism
• A desire to work for an organization committed to making a positive impact in peoples lives
• A constant desire to learn, grow, explore, connect, and think outside the box
• Demonstrated interpersonal & teamwork skills; ability to build rapport and work collaboratively

Bonus if you have

• Additional languages
• Experience in loss prevention
• Certification in conflict resolution and/or Use of Force

Working Conditions

• This role is based at 10 Dundas East, in the heart of downtown Toronto.
• Ability to stand or walk for long periods of time and conduct moderate lifting
• Flexible to work rotating shifts, weekends, days, evenings, and holidays
• Be willing to follow all health & safety policies and procedures and wear Personal Protective Equipment (PPE) as required.

Equity Statement:We aim to reflect the country we call home, by building a welcoming, inclusive environment for our team and our guests. We are committed to learning by always remaining curious, celebrating our diversity and embracing authenticity. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.Little Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.This job description is provided to capture the primary components of this role. It is not meant to be an exhaustive list. An individual may be required to perform other tasks which may not be listed but are consistent with the general intent of this role.From time to time, Little Canada may make changes to this job description. Reasons for such changes include, but are not limited to, changes in business processes and practices, technology changes, legal requirements, customer feedback, or changes to organization structure and reporting relationships.Quick Apply

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