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Information Technology Intern - Jobs in Toronto, ON

The Nature Conservancy of Canada
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Location: RemotePosition details: Part or Full Time, 4 month contractTaking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a keen IT Tech to join a team committed to protecting our most important natural areas and the plants and animals they sustain.NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962 NCC and its supporters have protected 14 million hectares (more than 35 million acres) of ecologically significant land across Canada. NCC takes a collaborative, science-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.Position SummaryNCC is looking for a tech savvy student or recent graduate to help roll out Windows 10 via Autopilot to our 400 workstations. You will work from home and provide service to our end users via Phone, MS Teams etc.

  • Work with user to make sure any local data and preferences are stored on the cloud
  • Reset their machine
  • Work with user to confirm access to NCC systems
  • Escalate problems to the Help Desk team
Position Requirements
  • Enrolled in, or a recent graduate of, a computer technician course or related program.
  • Good Communication Skills: Both written and verbal.
  • People Skills: Being able to quickly deal with people from all walks of life, often under stressful conditions, is an essential trait for those who work as help desk technicians.
  • Attention to Detail: This can be required when working on software or hardware issues where the smallest details matter greatly in terms of how something works/or does not work.
  • Being Willing to Learn New Things: Technology advances at such a rapid pace that your average technician will need to constantly update their knowledge base just to keep up with changes within their organization and industry.
  • Thinking Analytically: It is important to be able to critically analyze the situation from every angle. The user may only be able to communicate the symptom of the problem they are experiencing, nor be able to understand what the cause could be. It is the help desk technicians responsibility to figure out the problem from every angle, while walking the user through the steps.
Salary informationThis position is eligible for an Intern pay rate @ $17.00/hour.How to ApplyNCC is an equal opportunity employer. If you are interested in joining our team, please submit your cover letter, resume and salary expectations through our Conservation Internship Program page by February 13, 2022 at 11:59 PM.NCC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We value and incorporate diverse traditions, heritage, knowledge and experiences in our mission and in our workplaces. We celebrate the full participation of people from all walks of life as we work towards common goals. We strive for a conservation movement in which equity, diversity and inclusion are the norm. This is our continuous commitment: to promote healthy people, healthy communities and a healthy planet for everyone.Please note that in-person office attendance, carpooling with co-workers to NCC properties or events, and in-person attendance at any indoor events are currently restricted to staff who are fully vaccinated against the COVID-19 virus. Accordingly, if you are required to participate in any of these activities as part of your job the expectation is that you must be fully vaccinated. Fully vaccinated means you have received two doses of the Pfizer, Astra Zeneca or Moderna vaccine or combination of, and have received the second dose at least two weeks prior to your start date or you have received one dose of the Johnson & Johnson vaccine at least two weeks prior to your start date.Quick Apply
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