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IT Operations Intern - Jobs in Toronto, ON

Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About Us:Alida created the worlds first CXM & Insights Platform, for the world’s most customer-obsessed brands, to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time. At Alida we value being bold, empathetic, curious, and authentic. We also have a lot of fun!We are on a transformative journey to become a leading SaaS organization in the TXM & CXM space. Our leadership team has evolved, including bringing in new C-Suite Executives with a deep expertise across sales, technology and product.As an IT Intern, your role will be to support the vision and mission of the Information Technology team. You will be working closely with team members within the Toronto office as well as our other major offices (Vancouver and London).Your day-to-day will involve managing help desk tickets to support our employees, both in North America and in other regions of the world.You will also be tasked with assisting on in-person support in the Toronto office, helping to manage and onboard new hires, and supporting various IT projects.Your RoleSupport employees both in North America and other regions through Helpdesk ticketsSupport our employees in the Toronto office, including executivesSet up hardware and accounts for onboarding of new employeesAssist with various IT projects and initiatives, including deployment of new hardware and applications, and improvements to our systemsThis is a great opportunity for a motivated student who is available for a 6-12 month internship, looking for an opportunity to get hands on experience in a world class IT team.This position requires you to be available to work in our Toronto office 2-3 days per week (hybrid remote thereafter), all Covid-19 safety protocols are in place.We Can’t Wait to Meet You!We couldnt do what we do without our awesome Liders and look forward to welcoming you to our Alida family. Join us and lets make a difference together.We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.Follow us at www.alida.com and engage with us on LinkedIn, Twitter & Instagram.#LI-HKQuick Apply

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