IT Project Manager - Jobs in Toronto, ON

Job Description

We’re Hiring a IT Project Manager (Hospitality)*Location: *Remote (Canada)Salary: $90,000 - $110,000 (CAD)Alliants is on a mission to build the best digital experiences for the world’s most respected luxury hotel, travel and retail brands… and we’re seeking a IT Project Manager (Hospitality) to join our expanding professional services team. Can you see yourself thriving in an innovative, growing SaaS companyJoin us on our journey, we are all-in on building the future of digital experiencesThe role: Reporting to the SVP Services, this role will be responsible for working with clients to deliver complex projects in a collaborative, professional and timely manner. The role requires you to work closely with our internal team(s) to make sure our customers experience is at the core of every decision Alliants makes, as well as interfacing directly with customers, maintaining a trust based and transparent relationship, communications and expectation setting.*Some key areas you’ll be working on: *

• End to end responsibility for the setup, delivery and close out of projects within their allocated portfolio, across resourcing, timelines and budgets.

• Coordinating deliverables and dependencies with internal and external stakeholders.

• Working with Hotel General Managers, Business Sponsors and senior stakeholders to implement platforms and systems to contracted deadlines.

• Working with external providers and vendors in a collaborative and proactive manner.

• Managing resources and plans to ensure high quality, on time, on budget, delivery.

• Proactive resource management and team succession planning to balance customer delivery needs alongside the need to allow our technical resources to grow and have a diverse workload.

We expect our Hospitality IT Project Managers to be hands-on and very much part of the team when required and as such a broad breadth of skills and experience will be required to succeed in the role, as well as a working style that is inclusive and non-hierarchical.At a granular level, activities that the role will be responsible for will include:*Project Management*

• Creating and delivering to a plan
• Keeping stakeholders updated
• Coordinate delivering with different sites and corporate functions
• Communicate and update stakeholders and teams of projects and deliverables

*Financial & Commercial Control*

• Keeping track of project spend and budgets
• Adjust and adapt budget as the business and economic climate dictates

*Supplier Management*

• Keep track of project issues and raise with suppliers
• Owning and managing relationships with suppliers
• Managing suppliers lead times & resourcing

*People Management*

• Leading the project delivery and coordinating with Global hotel teams / Operations and commercial functions
• Tracking deliverables, progressing projects to successful sign-off and acceptance
• Manage project teams both internal and external suppliers

*Innovation*

• A mindset that thinks of new ways to deliver technology and solutions not following the norm
• Looking for new and improved ways to operate the business
• Exploring opportunities
• Ability to identify new ideas and emerging technologies that could be adopted into Alliants

*Important to have: *

• Experience in delivering hotel IT projects including PMS, Interfaces, Revenue systems, HR, Finance, payment gateways, Food & Beverage, websites, digital & Customer experience.

• Hospitality experience is a must e.g. experience of hotel back office systems including Property Management Systems (PMS), Interfaces, Revenue systems, F&B POS, Payment Systems.

• Awareness of back-of-house IT systems including telephony, TV systems, IPTV, Wi-Fi, AV, CCTV, display screens

• Good understanding of hotel systems and infrastructure

• Good understanding of PCI / GDPR and data security, adopting this knowledge during project implementation.

• Experience of using structured project management methodologies and running projects in a hotel environment

• Senior level stakeholder management and excellent organisational skills.

• Ability to chair, facilitate and lead meetings, workshops and structured to achieve project requirements

• Must have good written and spoken English and ability to explain complex and / or technical issues clearly and accurately in simple terms to non-IT stakeholders

• Proven delivery of business change solutions to time, budget, and quality

*Who are Alliants and what do we do*At Alliants we help many of the world’s most respected luxury hotel, travel and retail brands to deliver exceptional experiences through the software we build. Since 2009, we’ve gone all-in and built award-winning mobile apps, chat applications and SaaS products, we’ve changed the face of the digital guest experience and we indulge millions of users each day with our technology.*What’s in it for you*We’re a friendly, mission-driven bunch that values inclusion, learning and development, and transparency. Check out our benefits:A competitive salaryUp to 10% annual bonus️ Remote & flexible working️ 25 days holiday + public holidaysGenerous level of stock optionsPrivate healthcare10x Life Insurance up to £500kMonthly takeaway allowancePension with matched employer contribution£1,500 training and development budget each yearWhy work at Alliants

• We work with amazing brands on exciting (but complex) projects
• You can also check out what people are saying about us on Glassdoor

Job Type: Full-timeQuick Apply

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