IT Specialist- Toronto - Jobs in Toronto, ON

Job Description

IT SPECIALIST – Toronto, OntarioYou dream about information technology. Your AEC industry experience is second to none. You love to collaborate with a team of experts. And you never stop growing.The Job We are looking for an experienced IT Specialist to support our business unit in Toronto, OntarioHere are the details of your duties in this role:Providing onsite and remote employee technical support:

• Support employee workstations, applications, network services, software, printers, Wi-Fi, etc
• Provide employee training on new technologies and enterprise services
• Ensure customer satisfaction through the timely and professional resolution of employee problems, logged and tracked through our internal ticketing system
• Maintain documentation and knowledge base articles for employee use as well as internal IT processes
• Manage and provision new employee workstations, smartphones and other end user computing devices
• Documenting existing and new IT systems, services and processes
• Managing and work with local IT vendors
• Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc
• Providing support and technical services for various company servers and 3rd party services
• Participating in planning and rolling out of new enterprise wide company software and services
• Participating or lead research projects into new technology or services (hardware, software, devices, services, etc.)
• Making recommendations for improving existing systems and processes
• Reviewing IT publications, online materials or IT related coursework to remain up-to-date with current and future technologies emerging in the industry
• Some regional travel may be required
• Managing company backup and business continuity systems
• Maintain/Upgrade/Update company servers, network equipment, software and other core services
• Work with other regional IT team members and managers to collaborate on successful deployment of enterprise wide initiatives.

Your BackgroundTo succeed in this role, you need to meet the following basic requirements:

• Associates degree and/or Bachelors degree in Information Technology, or related discipline a plus (Telecommunications, MIS, CS, CE, Software Engineering, Math or related)
• 3-5 years of direct IT related work experience desirable
• Experience with Microsoft client and server OS’ environments
• Experience with Microsoft Windows System Administration
• Experience with Microsoft Active Directory (LDAP) and Group Policy concepts
• Experience with Microsoft File Services (e.g. DFS, replication, security & permissions)
• Experience with Microsoft SharePoint a plus
• Experience with Microsoft Office 365 service and administration
• Experience with IP network management and understanding and working knowledge of networking and related protocols, services, technologies and concepts (e.g. DNS, DHCP, SNMP, LDAP, FTP, HTTP/S, SMTP, SSL, RAS, RDP, NTP, telnet, SSH, IPsec, VLANs, VPN, routing, switching, firewall, proxy services, wireless services, network security, and physical network cabling)
• Experience with Virtualization technologies (VMware, Hyper-V, Citrix)
• Experience with storage management; hardware and software (SAN, NAS)
• Experience with network router/switch/firewall configuration and troubleshooting
• Experience with Cisco network device management a plus (i.e. Switches, routers, VoIP phone system)
• Experience with other OS and software stack a plus (LAMP/WAMP, Linux, Apple OS X, etc.)
• PC, tablet, smartphone troubleshooting skills (Apple IOS, Google Android and Microsoft Win Mobile, etc.)
• Working knowledge of smartphones and OS’ (e.g. IOS, Android)
• Familiarity with asset management and license tracking methodologies and tracking a plus
• Familiarity with database administration, SQL or database design a plus
• Familiarity with software development skills a plus (e.g. PHP, HTML, C/C++, PowerShell, other)

Why Work for Salas O’BrienWith a motto of “expect a difference,” a compelling, ownership-driven culture, and offices around the country, Salas O’Brien draws the best engineering, architecture, and construction professionals in the country. We believe our attitude of ownership has profound impacts on how we treat each other and serve our clients.We challenge you to find a firm with more opportunities for personal and professional growth than Salas O’Brien. Our many offices offer our team of employee-owners:

• Variety of projects and clients
• Collaboration with experts in your field
• Growth opportunities within a local office or other Salas O’Brien offices
• Awesome culture defined by our Ownership Values
• Growth with the firm through employee ownership

Of course, we also offer outstanding benefits—everything you would expect for insurance and vacation time, plus incentives for sustainable living, professional education & licensure reimbursement, and flexible work scheduling at arrangement of your manager.Equal Opportunity Employment StatementSalas O’Brien is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.Quick Apply

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