LOUNGE MANAGER - Jobs in Toronto, ON

Job Description

Summaryfind your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers sophisticated, approachable luxury with distinct character highlighting our Yorkville location.WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park Hyatt Toronto

• Complimentary meal during shift
• Paid medical days
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental medical benefits for you and your dependents 30 days after joining
• Tuition reimbursement program

SUMMARYAbout the Role – Writers Room Lounge ManagerThe Lounge Manager will be responsible for managing the day-to-day operation of the iconic rooftop lounge. This role will work closely with the Restaurant Manager to ensure seamless service in our outlets creating exceptional experiences for our guests and colleagues.Some of the responsibilities include:

• Manages the lounge while supporting other Food and Beverage outlets
• Works closely with other hotel departments
• Responsible for short and long-term planning
• Ensure effective hiring, training, development, promotion and continuous reinforcement
• Lead and coach the team towards achieving exceptional guest service and colleague satisfaction results
• Full understanding of colleague engagement
• Develop and implement creative strategies for revenue enhancement and cost containment
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
• Responsible for maintaining high energy, positive, professional appearance
• Plan, coordinate & manage special events and holiday functions
• Set and follow Health and Safety standards
• Attend meetings as required
• Serve as a role model for all colleagues
• Ability to create and share cost-saving tactics and ideas

Qualifications

• Requires full flexibility, ability to work weekends and holidays and a varied schedule
• Local candidate with the ability to legally work in Canada
• Must have smart serve and food handler certification
• A true desire to understand and anticipate the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
• Candidates should be extremely detail-oriented and organized
• Candidates should possess proven leadership skills
• Strong food and beverage knowledge
• Beverage knowledge must include wine, spirits and beer
• Ability to create a refined and innovative bar experience
• Luxury Hotel or independent upscale bar F&B experience is considered an asset
• thorough understanding and compliance with all health and safety regulations
• 4 years of progressive F&B leadership required
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Quick Apply

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