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Manager, Account Management - Jobs in Toronto, ON

RouteThis
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Manager, Account Management(Flexible/ Virtual work arrangements available!)RouteThis is a Waterloo-based B2B SaaS business whose time has come to level up! We’re on a mission to intelligently automate customer support services with market leading software solutions that keep the modern, Wi-Fi connected homes of the future optimized.Our products are changing the world of technical support and we are looking for amazing talent to join our team and help us revolutionize this $15 billion dollar industry.We are hiring an Manager, Account Management to join us and to continue scaling our upsell business. Reporting to the VP, Sales, you will have responsibility over some of our largest accounts. Grow revenue empower incredible talent and achieve amazing things as we transform the way WIFI support is done globally!In this role you will:

  • Grow revenue within existing large enterprise accounts by identifying new sales opportunities and successfully seeing them through contracting.
  • Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of our product that clearly articulates our innovative products.
  • Negotiate expansions and renewals (when necessary) that profit our business while benefiting the client and shepherd the deal through procurement negotiation.
  • Gain command of our corporate message, leverage data in our platform and identify strategic growth opportunities to help clients understand and grow their business.
  • Exceptional Salesforce hygiene to provide up to date and accurate ongoing forecasts
  • Collaborate with Customer Success team to help maximize client use, value, and satisfaction of our platform.
  • Identify and articulate opportunities and risks withing our customer base to key internal stakeholders.
You bring to the table:
  • Ability to sell a disruptive technology.
  • Experience selling to VP and C-level executives.
  • Experience selling into an existing customer base with a heavy focus on upsell in large accounts.
  • Excellent at applying a structured approach to manage complex enterprise solution sales.
  • Team sales approach – able to work with multiple people and teams to see the sales cycle through.
  • Creative Builder.
  • Ability to lead and motivate a team.
  • Management experience a plus but not required – the above is really the key. You need to be able to navigate large organizations to drive results!
Do you feel like you’re able to tackle this role Show us what you got! We absolutely don’t expect applicants to check off every box for any of our positions, and welcome you to apply if you feel like you are an excellent fit.Who we are:RouteThis is a fast-growing tech company that is changing the way ISPs and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues - or help customer to solve it themselves before even needing to call.We are headquartered in the Waterloo Region and our customers are all over the globe. If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!Why RouteThisGrowth: As a rapidly growing startup, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career.Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team.Fun: Monthly team social events, and weekly team lunches and happy hours are all part of our culture. We never forget that work should also be fun.Perks & Benefits: We offer competitive salaries and a comprehensive benefits package.Location: Located in the Waterloo-region in downtown Kitchener, we offer flexible work arrangements including hybrid and virtual options.Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.Quick Apply
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