Manager Student Services & Administration - Jobs in Toronto, ON

Job Description

About usCMU College of Makeup Art & Design has prepared more than 5000 artists for exciting careers in film & television, fashion, theatre, and digital and special effects. We are sought out by creative minds across North America and around the globe. Our makeup courses are taught by award-winning instructors in an intimate classroom setting. Students flourish within our state-of-the-art facilities, special makeup effects laboratory, on-site photography studio, and encouraging creative environment. We are the only makeup school that offers courses in all 8 disciplines of makeup artistry: fashion, hairstyling, film & television, theatre, prosthetics, creature & character design, digital sculpting, and Photoshop (computer-aided makeup). CMU is committed to providing unparalleled training that unleashes our students’ creative potential and champions artistic freedom and experimentation. A diploma or certificate from CMU means that you have the knowledge and skills needed to succeed in today’s makeup industry.Manager, Student Services & AdministrationExciting opportunity for a full-time Manager of Student Services & Administration at CMU College of Makeup Art & Design. As a key member of our team focused on the administration of student services, the main priority of this role is the well-being and successful graduation of all students in an inclusive, diverse, hybrid (remote/online and in-person) learning and working environment. Working closely with faculty and staff, the successful candidate will ensure the efficient and smooth day-to-day operations of the college. We offer a stimulating, creative atmosphere, a roster of uniquely qualified faculty and staff, an inspiring campus, and a competitive compensation package, including health and dental benefits. If you want to work alongside a wonderful team in a great work environment, send us your resume!Key responsibilities Reporting to the President of CMU College, the Manager of Student Services & Administration acts as a key point person and advisor for OSAP and other provincial loan programs, associated administration, and compliance, and advises students as required.

• Process student financial aid applications including OSAP.
• Oversee and manage student and faculty communications.
• Responsible for all international, national, and local student files, record-keeping, payment processing and associated communications.
• Oversee the Student Information System, ensure that all student files and supporting documents are complete and fully compliant with Ministry requirements.
• File reports and data with Ministry and various organizations as required, including but not limited to KPIs, DLI, OSAP, Talaria, PARIS, etc.
• Oversee and manage all student services related duties including invoices, marks, diplomas, attendance, system troubleshooting, etc.
• Prepare and submit new program applications to Ministry and follow-up.
• Manage CMU’s Learning Management System.
• Provide confidential academic counselling, planning, and advising to students including arranging and participating in attendance meetings.
• Dealing with student disciplinary issues, and issuing warnings as required.
• Counsel students on consequences of early withdrawals/program changes and impacts to their student loans/grants.
• Conferencing with students, parents, faculty, and staff.
• Manage and train administrative staff.
• Provide basic tech support to students and instructors as required.

Requirements

• OSAP certified with a minimum 2 years’ experience as Financial Aid Officer
• Minimum 2 years’ experience in student services
• Proficient in Microsoft O365 suite
• Experience in Private Career College preferred, familiar with PCC Act, 2005
• Familiar with KPI submissions
• Experience with Learning Management System administration
• Self-starter and highly motivated
• Proactive & enthusiastic team player
• Strong customer service skills
• Results-oriented, problem solver
• Ability to work independently and as a team to achieve goals
• Experience working with a diverse student community

CMU College is an equal employment opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all faculty, students, and staff.To apply: Please apply through Indeed by uploading a cover letter and resume.Applications without a cover letter will not be considered. The deadline to apply is 5:00 pm Monday May, 17/21.While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.Job Types: Full-time, PermanentSalary: $55,000.00-$70,000.00 per yearBenefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Store discount

Schedule:

• Monday to Friday

COVID-19 considerations:CMU College has implemented enhanced health and safety measures, screening, PPE requirements, standards and protocols to ensure that we can operate safely, minimize the risk of COVID-19 transmission appropriately, and protect everyone on campus.Education:

• Bachelor's Degree (preferred)

Experience:

• OSAP certified: 2 years (required)

Work remotely:

• No