Manager, Teaching Support - The Chang School - Jobs in Toronto, ON

Job Description

About Toronto MetropolitanAt the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter..The Chang SchoolThe G. Raymond Chang School of Continuing Education is Canada’s foremost provider of university-based adult education, facilitating access to the University’s renowned, professionally relevant courses and programs. Since 1975, we have been delivering leading-edge workplace knowledge that empowers learners to reach their personal and professional goals. We have approximately 70,000 annual enrolments (in 1,500 courses, seminars, and workshops) in Arts; Business; Communication and Design; Community Services; Engineering, Architecture, and Science; Gateway for International Professionals; Programs for 50+; and Spanning the Gaps – Access to Post-Secondary Education. We also offer 86 career-related certificate programs and numerous course series, with 39 certificate programs that can be completed entirely at a distance. Our flexible, accessible programming is available on campus, via distance education, and off-site for employee groups at leading organizations.We especially welcome applications from individuals who self identify as women, Black, Indigenous or a racialized person, who will be integral towards serving our highly diverse student population. If you identify in one of the former groups, we encourage you to self-identify in your cover letter. This is truly an exciting time to join The Chang School as we embark on our strategic planning guided by the values of equity, diversity and inclusion and with a firm belief that diversity is our strength. We are building a culture of recognizing and celebrating diversity and welcome you to join us.The OpportunityThe OpportunityThe Manager,Teaching Support will ensure high quality in instruction and learning in The Chang School through the effective management of teaching support services.

• Work collaboratively with The Chang School program directors and university stakeholders to develop and implement solutions in line with Chang School’s strategic direction towards instructional quality and engagement with instructors and academic coordinators.
• Maintain effective instructor relations by overseeing the day-to-day administration of all aspects of instructor support services within the Chang School, Toronto Metropolitan University and Toronto Metropolitan University International College (TMUIC), including the implementation of the instructor collective agreement

Responsibilities

• Oversee the day-to-day administration of instructor support services within The Chang School, including job postings and recruitment, hiring decisions and teaching contracts, orientation and provisioning, internal communications, teaching evaluations and professional development.
• Work closely with senior management to support the instructional quality agenda, including overseeing and managing the instructor evaluation process and online course surveys.
• Plan and coordinate the development and delivery of a variety of professional development activities for Chang School instructors, including conducting needs assessments, designing professional development programs or sources external resources, content and delivery methods.
• Assess the instructor recruitment needs collaboratively with management to determine appropriate recruitment strategies, support systems, such as interview teams and implement and evaluate the plan for each posting period.
• Provide leadership to the Teaching Support staff by setting key objectives, managing performance and providing the necessary coaching, mentoring and feedback on performance, training and professional development.

QualificationsTo help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a post-secondary degree in Education or a related field
• At least 5 to 7 years of relevant work experience in a post-secondary environment, including a minimum of 2 years of teaching experience, including:
  • Project management experience on designing and delivering teaching support initiatives
  • Good understanding of adult learning and effective teaching practices
  • Experience managing in a union environment or dealing with union issues

• Understanding of adult education or training and development;
• Knowledge of equity, diversity and inclusion principles;
• Supervisory and people management skills;
• Strategic thinking/planning skills in order to develop operational strategies;
• Strong interpersonal, leadership and management skills to be able to manage key relationships with a team and key stakeholders;
• Strong interpersonal skills to network and work collaboratively with various stakeholders, internally within the University community and the broader community
• Solid analytical and risk assessment skills
• Good project management and time management skills;
• Strong oral and written communication and presentation skills
• Ability to demonstrate sound judgment, analytical and problem-solving skills in decision-making.
• Intermediate computer skills including knowledge of spreadsheets and word processing, knowledge of the Internet.
• Ability to work in a complex, rapidly changing environment.

Additional InformationPosition Number(s) 20004086Reports To Director, Client and Program ServicesVacancy Type FTCEEmployee Group MACWork Location Hybrid9 In-person and remote work)Start Date ASAPEnd Date NAHours of Work 36.25Grade and Step C51Salary Scale Min: $74,376; Job Rate: $96,592; Max: $118,808As part of the selection process, candidates may be required to complete an occupational assessment.Applications will only be accepted online through Toronto Metropolitan Universitys careersite.Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community.We are committed to providing an inclusive and barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact hr@ryerson.ca. All information received in relation to accommodation will be kept confidential.Quick Apply

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