Market Research Manager - Jobs in Toronto, ON

Job Description

About IpsosIpsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD). ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.comTechnical ExpertiseFunctional

• BA minimum; graduate of recognized Market Research program an asset

• Experience with quantitative research methods

• Exposure to Qualitative research methodologies

• Project Management Experience

• Experience in supplier side of marketing research (an asset)

• Experience with questionnaire design techniques

• Experience identifying and writing up analytical findings

• Strong analytical skills

• Strong numeric and problem solving orientation

• Strong detail orientation

• Strong client service orientation

Key AttributesHigh ethical standards

• Strong project management skills

• Good active listening skills

• Displays growing professional maturity

• Good adaptive skills

• Curious and inquisitive

• Collaborative with both clients and internal teams

• Ability to manage time, multiple projects and demands

Relevant Work Exp: 1.5 yearsAccountability – FunctionalIntegrity

• Ensures projects meet timeline targets and monitors projects ongoing progress

• Identifies project problems and possible solutions. Proceeds with implementation of simpler ones

• Manages daily tasks & projects according to department priorities.

• Performs standardized check points for each study for example, checks on-line/CATI links ensuring that programmed questionnaires are getting at the right issues and continuous logic and flow of study as client changes are made over time. Raises issues to manager as appropriate

• Check data quality for accuracy.

• Identifies own goals and drives personal development through the performance management process

• Solve day to day problems and has good common sense to seek out assistance on solutions to more complex problems

• Seeks constructive feedback openly as part of learning. Shares constructive feedback with peers as appropriate

• Shares praise and recognition and appreciation to those who support them Curiosity

• Asks perceptive and probing questions to uncover new learnings and explore needs

• Learns about other Ipsos products and services

• Learns about other Ipsos BUs

• Participates in industry events as appropriate

• Proficient in Word, Power Point, Excel – chart design, finding ways to be more efficient, etc. (SPSS or SAS an asset)

Collaboration

• Proactively reaches out to team to offer help, foreseeing or anticipating project challenges

• Delegates appropriately to colleagues in other divisions that support their projects

• Assists in the training of junior team members, report pulling, data checking, Next Work Bench, etc

• Can resolve many conflicts with a high degree of skill.

• Coordinate with suppliers for project set-up and day-to-day operations

• Participates in discussions and shares opinions in areas of confidence and growing expertise

• Encourages others to share their opinions

• Monitors and facilitates IIS/ Direct activities to ensure that all deliverables are running according to project plan and takes action to avoid/resolve problems and/or seeks management assistance if issues are beyond their control.

• Participates in corporate activities, may volunteer for staff committees

Client First

• Serves as resource to client to assist in resolving routine questions or to ensure that issues are fielded

• Responds to client needs consistently and in a timely fashion

• Costs projects in iQuote, Job Book, Next Work Bench

• May design questionnaires for proofing by senior project lead.

• Monitors and facilitates internal and external operations activities to ensure that all deliverables are running according to project plan and takes action to avoid/resolve problems and/or seeks management assistance if issues are beyond their control.

• Assists in ordering and monitoring sample.

• Provides first-level analysis and writes report for review, includes insights of reported data

• Provides data summaries for comprehensive reports (e.g. organizes data into logic flow and provides key bullet points on what data charts are illustrating). • Serves as resource to client to resolve routine questions and ensures that issues are fielded.

• Prepares first draft of report, incorporating statistical testing. Designs layout and content.

• Exposure advanced analytics, including driver analysis (regression, correlation, Shapley values) and segmentation. Entrepreneurial Spirit

• Assists in drafting straightforward proposals and provides input into more complex ones

• May attend pitches with senior team members participates in pitches with senior team members

. • Participates in BU functions and other corporate activities participates in BU functions and other corporate activities.Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.Required SkillsRequired ExperienceQuick Apply

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