Media Operations Manager - Jobs in Toronto, ON

Job Description

Company DescriptionAt Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creative to scale the world’s fastest growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast paced culture. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward.2021 was a transformational year for Viral Nation, having grown by 200% and we have even bigger ambitions for 2022 and beyond. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations and we need to keep raising the bar!Our Values:We Constantly Evolve: Embracing change is both an opportunity and a necessity!Courage: Challenging the norm drives us forward!Diversity: We strive for excellence and recognize that our differences make us stronger. We respect and seek out the inclusion of differences, realizing we can learn from each other!Resilience: Adversity is a springboard for growth!Job DescriptionThe Media Operations Manager manages the daily operations of the media. He develops and implements policies for producing media and coordinating all resources. Being a Media Operations Manager ensures all media meet established business objectives.Media Operations Manager Responsibilities:

• Develop, implement, and document processes to ensure the accuracy of campaign executions that deliver against client KPIs
• Help establish processes for the media team that can automate menial tasks and reduce risk of human error
• Regularly review and report on the accuracy of campaigns and delivery against KPIs. Identify areas of improvement and collaborate with the Media Activation Team Leads for ongoing process improvements
• Collaborate with internal stakeholders to develop and implement quality assurance processes for new ad products
• Support and steward processes that maximize efficiencies for the media department
• Manage team that matches insertion orders to media buys and provides reports to client for payment
• Provide summaries of monthly billing and reconciliation
• Resolve discrepancies with vendors and media teams to ensure reconciliation timelines are met
• Main point of contact for media client on billing related issues
• Partner closely with media planning and media activation leads to ensure optimal cross functional communication
• Work with the team ensuring successful optimal campaign implementation and performance and proactively think about potential roadblocks to meeting campaign performance goals.

Qualifications

• 3+ Years of relative media experience in digital or ad operations
• 2+ years in client facing role
• Proficient in Microsoft suite of tools (Excel, Powerpoint, Word, etc)
• Agency experience is an asset
• Proven experience analyzing and reporting data
• Passion for social media marketing and emerging social trends
• Collaborate with cross-functional teams and leading team
• Experience and understanding of marketing & ad technology data and marketing processes
• Understanding of the Media Campaign Lifecycle, and experience developing workflow processes from beginning to end

Additional InformationViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.Quick Apply

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