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Job Location | Toronto |
Education | Not Mentioned |
Salary | $80,000 - 95,000 per year |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
We are AfterSell by Rokt, a hyper-growth Shopify ecommerce leader.Aftersell by Rokt enables SMB companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt #39;s AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expandrapidly. In February 2024, Aftersell was acquired by Rokt. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.About AfterSell Rokt’starsAs a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. We are looking for a Merchant Success ManagerAbout the RoleAs a Merchant Success Manager at AfterSell, you will play a crucial role in ensuring the success and satisfaction of our merchants. You #39;ll be responsible for providing personalized support, guidance and strategy to our merchant partners, helping them maximize the value of our tools and achieve their business goals. Reporting to the Head of Merchant Success, you #39;ll collaborate closely with cross-functional teams to drive merchant retention and expansion revenue.As AfterSell continues to scale, you’ll be front and center in our efforts to build an incredible team and experience for our merchants. What You #39;ll Do