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Office Support - Child Protection - Jobs in Toronto, ON

Jewish Family and Child Service
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Office Support – Child ProtectionAbout The AgencyJewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the context of Jewish values.About the RoleWe are seeking an Office Support – Child Protection to provide administrative support to the Child Protection Team. This position is the first point of contact for all program related inquiries, including responding to administrative needs of the team both internally and externally.Responsibilities:

  • Assist the Child Protection team with data management and file maintenance both electronically and physically.
  • Respond to inquiries for service/flagging emergent issues, log and route calls, and process electronic referrals as per workflow.
  • Provide various administrative support such as preparing memos, letters, schedules, appointment lists, recordings and minutes. This would include composing, printing, photocopying, scanning, mailing, etc.
  • Complete various family and children services, including tracking and/or court forms, inputting children’s service data, and preparing reports and statistical records
  • Compile, input, prepare, and analyze statistical data for family service programs.
  • Liaise with other CAS’s and external sources on behalf of the Child Protection team, as needed.
  • Access and update information using various agency information systems (Matrix, Outlook, CPIN etc.).
  • Coordinator and participate in team meetings and, when required, in other branch or Agency meetings; prepare agendas and take meeting minutes
  • Perform other duties as assigned.
Qualifications:
  • Post-Secondary degree/diploma in an Office Administration or related program.
  • 2 years of related experience in administration working with a community agency.
  • Working knowledge of Child Youth and Family Services Act (CYFSA) is an asset.
  • High proficiency in Microsoft Office Package (Word, Excel, Outlook, and PowerPoint, and CPIN).
  • Experience using complex database systems, case management systems,
  • Excellent verbal skills to liaise with a number of contacts including potentially hostile clients and referring agents.
  • Comprehension of French or another language would be considered an asset
If you are interested in applying for this position, please submit your résumé and cover letter.Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.JF&CS has a COVID-19 vaccination policy in place. As a condition of employment, all employees are required to be vaccinated for COVID-19, unless a valid exemption under the Ontario Human Rights Code is provided.We thank all applicants for their interest; however, only those considered for an interview will be contacted.To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcsQuick Apply
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