Operations Assistant - Jobs in Toronto, ON

Job Description

NOTE TO APPLICANTS - Please review the entire posting including the How to Apply section at the bottom before submitting your application.Please note that per company policy, double vaccination and booster(s) when available is required for all employees.About the CompanyMeet Oracle Paper! We are a well-established small business in the label and paper industries. Our operations include export, converting, and recycling, with an overarching focus on excellent customer support and service. Our corporate office is located in mid-town Toronto, with operations out of two primary warehouses in the US. Our small head office team works from our newly renovated office at Yonge and Lawrence, as well as remotely. We are a collaborative team-focused organization, with flexible family-friendly support and policies. We strive to maintain an open and positive work environment where we value cooperation, integrity, and accountability, and we are looking for the right candidate to join our awesome existing team and help support us in our future growth.About the PositionWe are looking for a curious and multi-talented Operations Assistant to help us continue to grow and thrive. This position will provide administrative and operational support to the head office, and will work closely with the Operations Manager to learn the ropes and assist with maintaining smooth business operations.You should enjoy solving problems, putting everything in its right place, and coordinating with others, and should be at your best working independently within a supportive small team environment. Strong communication skills, superior attention to detail, and a genuine approach to collaboration are key to this position. The ideal candidate will have a high level of focus and self-direction, and will be able to filter and process information to make decisions and problem-solve effectively, while maintaining a customer-oriented and team-focused approach to working with others and finding solutions.Responsibilities

• Work closely with the operations manager to oversee daily business operations
• Support office team by answering and directing calls, coordinating document, package, and courier shipments, ordering supplies, and other related duties as required
• Submit customer orders and/or prepare paperwork for finished orders
• Monitor sales orders and customer relations, and provide excellent customer service and support
• Troubleshoot basic office technology or coordinate with off-site IT support to address
• (TEMPORARY) - Working with Operations Manager, administrate A/P and A/R processes for parent company and two subsidiaries (short-term coverage for parental leave)
• (ONGOING) - Provide support to Accounting Administrator by printing, filing, and/or posting invoices
• Review and/or analyze inventory, prepare reports, and/or other related duties as required

Qualifications

• 1-3 years of experience in a relevant role (business, operations, administration)
• Relevant post-secondary diploma or degree, or equivalent experience
• Computer-savvy with a strong affinity for technology
• Excellent working knowledge of Microsoft Excel
• Exceptional attention to detail and accuracy
• Superior communication and interpersonal skills
• Strong accountability to teammates and ownership of your work, with clear awareness of how it connects to and impacts other areas of the company
• Familiarity with Quickbooks or other bookkeeping software an asset
• Familiarity with Salesforce or other CRM platform an asset

Other Details, Salary, and Benefits

• Regular hours are Monday to Friday from 9:00 AM to 5:00 PM, with a one-hour lunch break (see below for COVID-19 related adjustments)
• The starting salary for this position has a range of $46,000 to $52,000
• We offer a guaranteed minimum annual increase based on cost-of-living adjustment (separate from performance reviews)
• We offer comprehensive health and dental benefits, as well as a starting package of three weeks of paid vacation
• While we expect this role to be primarily performed in office, we are currently operating with a hybrid work schedule and will ensure that all employees have the capability to work from home as needed

How to ApplyIf you meet the above requirements and feel this position would be a great fit for you, please respond with:

• A brief introduction or cover letter explaining why you are interested in or well-suited for this position - tell us something about yourself and why youre a great fit for our team!
• A current resume in PDF or Word format that clearly outlines your relevant experience, and includes your contact information including phone and email address
• Please be prepared to provide at least three relevant references; must be work-related, not personal

Selected candidates will be contacted by email and/or phone for initial interviews, and applicants will be reviewed on an ongoing basis until the position has been filled. This is a current opening with an ideal start date of May 2022.COVID-19 Considerations & Hiring ProcessPlease note that proof of double vaccination is required for all employees.To keep our employees as safe as possible, we are currently operating on an rotating schedule of alternating in-person hours combined with work-from-home days. As we move forward and return on a regular schedule to the office, we have separated offices and work spaces greater than 6 apart, regularly updated policies informed by current guidance from health officials, and cleaning and sanitizing supplies available to all employees.This position is expected to be a primarily in-person role requiring regular attendance at the office - however, over the last two years, we have moved to a hybrid model of remote and in-person work. Resources to allow remote work will be supplied as needed, and we will closely monitor the situation and follow provincial guidance regarding in-office interaction. The orientation and training for this position will be completed in person at the office, and employees must be located in Toronto and have the ability to work in this location.Initial interviews will be conducted by phone, with secondary interviews for selected candidates to be held via Zoom or other video software. Final interviews and/or offers will be conducted in person at the office, where distancing policies will be in effect and masks are welcome, but not currently required. Please feel free to raise any related questions or concerns during the interview process; our policies are changing regularly as the situation continues to develop and new guidance or information becomes available.Job Types: Full-time, PermanentSalary: $46,000.00-$52,000.00 per yearBenefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

COVID-19 considerations:Double vaccination and booster(s) as available are required. Separate workspaces and rotating in-office schedule are in effect. All employees are requested to work from home if feeling ill, with the necessary resources to do so provided.Ability to commute/relocate:

• Toronto, ON M4N 1S5: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Application deadline: 2022-05-06Quick Apply

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