Pharmacy Technician - Pharmacy - Odette Cancer Centre - Regular Full Time (214480) - Jobs in Toronto, ON

Job Description

We currently have a Regular Full Time opportunity for a Pharmacy Technician in the Pharmacy - Odette Cancer Centre at our Bayview Campus.Hours of Work:Weekdays: Days; 8hrs; As per scheduleOccasional weekends, as per departmental needsSummary of DutiesThis position is an Information Technology support person, preferably someone with experience in a hospital environment and with experience dealing with pharmacy systems. The Odette Cancer Center pharmacy has a large staff who use multiple software systems to deliver clinical services to oncology patients. The range of duties will include: chemotherapy agents.

• Primary contact for pharmacy staff and software vendors (of pharmacy software)
• Serve as a support resource to resolve issues related to system problems
  • Liaise with Sunnybrook Helpdesk and Information services when necessary
• Triage, troubleshoot, and investigate issues reported by users and escalated by support staff
• Document application errors reported by user base and follow-up once resolution is available
• UAT Testing - Test new developments/application features before they are implemented
• Create and maintain documentation for new application features and related projects (requirement documents, work flow diagrams, training materials, etc.)
• Analyze statistics on drug utilization, quality assurance, continuous quality improvement and other reportable data
• Primary contact for OCC Pharmacy software listed in Service Catalogue
• Maintain downtime procedures of pharmacy software
• Maintain and address computer hardware issues
• Assists with research projects
• Coordinate with IS department to resolve issues with the LAN, Servers and Workstations
• Advise on application back-up and recovery procedures
• Advise on application hardware/software selection analysis
• Ensure integration of multiple applications
• Provide staff training on non-Sunnybrook corporate, pharmacy department software
• Communicate application updates and addition of new features for general pharmacy staff
• First point of contact for incoming calls for pharmacy staff technical issues, software vendors and Sunnybrook Information Services
• Track and maintain reports for software issues and maintenance
• Maintain list of electronic hardware items and details (desktops, laptops, printers, monitors etc.)

Qualifications/Skills

• 2 years of related experience, preferably in implementation and/or support of clinical information systems in a hospital setting is an asset
• Undergraduate degree, preferably in Information Technology
• Excellent interpersonal and communication skills
• Strong technical analytical and problem-solving skills
• Knowledge of information management, data warehousing, HL7
• Advanced knowledge of Microsoft products (eg Excel, PowerPoint, Outlook, etc.)
• Self-motivated and able to take initiative
• Reliable
• Knowledge of Kroll Pharmacy computer system and retail pharmacy practice an asset
• Able to work in a fast-paced and sometimes stressful environment
• Project management experience an asset

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 214480 to:Human ResourcesSunnybrook Health Sciences CentreSunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected