Product Owner, Operations Asset Management - Jobs in Toronto, ON

Job Description

Why join usAre you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places If so, we would love to tell you our story.At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.We believe that the goal posts are shifting in what customers expect from buildings, and in how services are provided, driven by the rapid adoption of technology, the need for sustainable solutions, and by the commitment to providing healthy places. We see this as a fantastic opportunity to do what we have done over the past 60 years, lead the market with the most innovative and customer-driven solutions. To deliver industry leading innovation, we need a Product Owner to join our new Asset Management Operations team. Reporting to the Director, Asset Management Operations and Sustainability, this important new hire will play a critical role in evaluating innovative solutions, scaling our business globally and designing industry leading digital tools to empower our business. We are looking for a well-rounded operations expert who is equally passionate about people, products, and performance, and who is excited at the prospect of challenging the status quo to create an industry leading practice that delivers bottom line results. A self-starter who remains calm under pressure, uncertainty, and change. Capable of rolling up your sleeves to support diverse team of experts across our business. Eager to expand your expertise and work on projects that span the globe.As a member of the Asset Management Operations team, you will be responsible for:Managing and continuously improving product roadmaps through ongoing business team engagement and monitoring of performance metricsMaintaining an understanding of current and future state business objectives and drivers and shaping demand managementLeading the development, maintenance and ongoing execution of standard operating proceduresManaging operational standards and associated assurance and reporting toolsMaintaining vendor relationships, understanding product strategies and roadmaps and incorporating them into our planning and helping the business to understand the emerging capabilitiesIdentifying and managing business activities required to support product iteration through agile methodologiesDeveloping user stories and platform journeysManaging business team onboarding and training to drive adoption and ongoing utilizationManaging stakeholders’ expectations and providing regular updates throughout all projects and processesDefining and prioritizing product and project backlogsMaking on-the-spot decisions on project scope, requirements and prioritizationBuilding and maintaining strong internal and external relationshipsTo succeed in this role, you have:A track record of thinking outside the box and looking at challenges through multiple lensesSuperior analytical thinking skills with the ability to evaluate complex situations and synthesize relevant informationExperience of identifying and applying innovative solutions and working with business stakeholders to challenge the status quo, deliver solutions that tackle business problems and meet business requirementsRobust understanding of agile methodologies and the difference between needs and wantsExcellent communication and interpersonal skills to work with different personasKnowledge of systems development life cycle, IT processes and ability to grasp complex technical concepts and translate it into business languageStrong ability to manage multiple priorities, work under pressure to meet deadlinesExperience in writing Non-Functional RequirementsSignificant abilities with financial, analytical, and calculation skillsExperience using Azure data services, Power BI and/or property management tools an asset, but not requiredGlobal or multi-national corporate experience is strongly preferredDemonstrated experience leading and implementing change across operational groups.Our story:Oxford Properties Group connects people to exceptional places, and is the owner, developer and manager of some of the world’s best real estate assets. Established in 1960, it manages approximately C$60 billion of assets across the globe on behalf of its co-owners and investment partners. Oxford’s portfolio encompasses office, retail, industrial, hotels and multifamily residential and spans more than 100 million square feet in global gateway cities across four continents. A highly disciplined and thematic investor, Oxford invests in properties, portfolios, development sites, debt, securities and platform opportunities across the risk-reward spectrum. With its global headquarters in Toronto, Oxford operates out of over 15 regional offices including New York, London, Luxembourg, Singapore and Sydney. Its long-term approach to real estate investment aligns Oxford’s interests to its customers and the communities in which it operates. Oxford is owned by OMERS, the defined benefit pension plan for Ontario's municipal employees.OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.