Research Analyst - Customer Experience - Jobs in Toronto, ON

Job Description

About IpsosIpsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.comResearch Analyst, Customer Experience, TorontoThis position requires a highly detail-oriented and quality-driven person with a high level of intellectual curiosity. As a Research Analyst, you play a role in supporting the delivery of strategic insights to our clients through the execution of research programs. Your work requires sharp time management skills and a keen attention to detail. The ideal candidate is a business-minded individual who is interested in and intrigued by integrating data and research into actionable recommendations for top tier clients and executives. This is an excellent opportunity for those with a strong academic background in marketing research, business, social science, math, or science. A dynamic super high achiever with a liberal arts degree You will fit too!Key Areas of ResponsibilityMaking it happen: Coordinating and managing survey research on time and on budget, working closely with other departments. Assisting and ultimately soloing in project management.Getting into the client’s business: Developing an understanding of our clients’ business issues and the industries in which they operate. Bringing it every day.Show off your skills: As you progress and develop, you will get to analyze and interpret results; and help prepare client reports and presentations.Set the stage for your promotion: Create and manage the necessary documentation of project requirements to ensure safety to the business and allow you to train others doing those tasks while you go on to learn something else.QualificationsYou have a strong interest in Customer Experience Research.Eagerness to learn and highly coachable.Program management and operational focus.Strong people skills and true team player.Excellent verbal and written communication.Possess solid active listening skills.Curious about the data and research results.Within you is the potential to tell killer stories through presentations that are strong visually and in writing.Strong working proficiency with MS Office (specifically MS PowerPoint, Word and Excel).Experience working with SPSS is an asset.Completed Bachelor’s Degree level of education or higher, preferably in a related major such as marketing research, sociology, psychology, marketing, management, science, or mathematics.Beyond this, extra points for experience in working with quantitative analysis packages.Ipsos Makes a DifferenceOur people see to that. We attract the best talent and serve the best clients. Ipsos offers a dynamic work environment where your talents are nurtured and your skills are enriched. We encourage initiative, innovation and risk-taking to further develop our business and our people. We are enthusiastic, confident and results oriented which is why our clients come to us. That’s what makes us proud to be Ipsos.Ipsos’ Commitment to Diversity & InclusionIpsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and allowing employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with codes of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.We thank all candidates for their interest, however, only short listed candidates will be contacted for an interview.Required SkillsRequired Experience