Scrum Master - Jobs in Toronto, ON

Job Description

Company DescriptionFounded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge –TripArc has real insight into the needs of tour operators and travel agencies today.TripArc's goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.Job DescriptionWith a thorough understanding of Agile methodologies, the Scrum Master will lead and evolve TripArc’s Agile practices with the goal of driving business results and ensuring that products are delivered within the required timelines. The candidate must be capable of supporting multiple teams at once and will provide guidance and foster engagement with our technology delivery teams and business stakeholders. You ensure execution of sprints on time by facilitating key ceremonies such as daily scrums, backlog refinement, sprint planning and retrospectives. You understand the importance of the ceremonies and the benefit that each one can bring and can adapt them where appropriate to fit the needs of the organization.Key Responsibilities:Demonstrate an advanced knowledge of Scrum and Agile methodologies including estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation.Track team output and achievement and identify continuous process improvement opportunities.Facilitate ceremonies including backlog refinement, sprint planning, sprint review, retrospectives, and daily stand-ups, and participate in the product release management process.Influence a wide range of stakeholders (i.e., Business, Delivery, IT) to remove team-level impediments, resolve conflicts, anticipate challenges, identify risks, recommend mitigations and solutions, and maximize team output.Ensure compliance with TripArc’s policies and procedures for project delivery and implementation.Support and educate the Product Owner, Business Stakeholders and Delivery Teams on agile principles and practices to preserve the team from external pressures which may inhibit productivity.Encourage an environment of open communication and collaborative problem solving, where the impact of mistakes can be minimized through early detection and the identification of learning opportunities.Develop strong partnerships with the Product Owners and Delivery Teams, to gain an understanding of business objectives and to facilitate alignment when managing product backlogs.Knowledge of current and emerging agile industry trends and best practices to improve team efficiency.Understanding of Scaled Agile to determine possible application as the TripArc Delivery Team continues to grow.Qualifications5+ years of experience in software product development.3+ years in Scrum Master role.Experience coordinating multiple scrum teams in parallel is desirable.Discipline expert in agile practices (Scrum framework).Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an asset.Agile methodology training, certification preferred.Strong negotiation skills and willingness to confront and be confronted.Strong organizational change management orientation.Energetic, positive, motivational leader and creative problem solver.Excellent communication skills and well organized.Open and broad perspective with sensitivity to cultural diversity but do like diversity.Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner.Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.Foster an environment where individuals thrive as empowered and equal members of a team.Additional InformationCultural FitThrives working in a technology and KPI driven organization.Able to thrive in an entrepreneurial environment.Passionate about travel and all that surrounds it.Highly functional in a fast paced, constantly changing workplace - building plans through iterations from learning on what’s working and not working.Ability to build trust and work through challenges.We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners; people who are smart, low ego, and who are accountable for their results. We all play a part in the success of the company and are proud of what we do.We thank all candidates for their interest however only those selected for an interview will be contacted.We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.