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Senior ERP Services Consultant - Jobs in Toronto

QAD, Inc.
Job LocationToronto
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionQAD is extending our ERP Consulting Services team by seeking multiple Senior ERP Services Consultants - Operations (Manufacturing / Supply Chain/ Warehousing) who have the skills, qualifications, and commitment to help us achieve this goal.If you are looking to join an exceptional global consulting team of dedicated professionals driven by a desire to deliver business optimization to global man companies we welcome you to consider joining our team at QAD.These positions are fully remote and based in Canada.This position will require traveling approximately 50% of the time to client sites.What You’ll Do Client Projects:

  • Implement mainly QAD ERP operation modules but also other QAD solutions related to Manufacturing and Distribution.
  • Work in a global consulting team delivering professional services to global clients.
  • Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support).
  • Perform a range of activities required to enable the client to successfully implement and utilize QAD applications.
  • Determine detailed activities on a project-by-project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions and others as required.
  • Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels.
  • Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages, and disadvantages, and presents resolutions.
  • Always responds to and answers client questions: if the answer is not known, follow up to get information to the client in a timely manner
  • Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT, and Go-Live phase, could be on site.
  • May provide direction to others in at least one application or subject area
Internal:
  • Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps, and timing necessary to accomplish the objective.
  • The ultimate goal for consultants is to work independently and require little support.
  • Proactively participates in meetings and discussions and offers advice and guidance.
  • Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution.
  • Ensure project documentation is stored in internal QAD project repositories.
  • Participates in one virtual team or workgroup and creates work aids and other knowledge capital.
  • Submits time and expenses weekly as scheduled, and regular status reports
  • Typically complete 2 weeks of training per year.
  • Other duties as reasonably required of this role or requested by management.
  • Working with a proven implementation methodology and tools

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