Specialist - IT Product Support - Jobs in Toronto, ON

Job Description

Marsh is seeking candidates for the following position in our Toronto office:Specialist – IT Product SupportWhat can you expectAn opportunity has arisen to be a critical member of the application security operations team at MMC. This varied role will provide the successful applicant with a challenging range of duties and responsibilities, which will help contribute to maintaining and strengthening the security posture.What is in it for you

• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Full benefits package – starting day one
• Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)
• Generous paid time off, additional floating holidays, time off to give back to your community
• Multiple medical, dental, and vision plans with choices to fit all needs and budgets

We will count on you to:

• Hands on experience on RPA – Blue Prism
• Perform size and effort estimation for development
• Set up the BP development and Production environment
• Assess automation opportunity from technical perspective and perform due diligence to arrive at an optimal solution.
• Create and maintain the Solution Design Document (SDD) throughout the project lifecycleTaking business requirements, current and future state process designs and translating them into robotic solution using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Work within project planning constraints, communicating any identified project risks and issues to the project manager accordingly and providing inputs to the change control process.
• Resolve defects and other performance problems discovered in testing.
• Support UTA and go-live roll out
• Provide necessary technical and design guidance to team
• Write/Enhance Code Review checklist and other checklists to maintain standards across team.
• Perform Code & Document reviews to ensure team is following standards.
• Provide quick resolution to Post-prod issues
• Handle Change management with respect to RPA deliveries

What you need to have:

• 3 to 5 years of Robotic Process Automation experience
• Experience of end-to-end delivery of processes on Blue Prism
• Proven Competency in agile and lean software development.
• Experience of working(spying) with a variety of applications – Web, windows, mainframe and Citrix etc.,
• Experience of working with Database and API integration with Blue Prism
• Excellent communication skills
• Well versed with project management tools –Visio, Jira, etc
• Excellent debugging and troubleshooting skills
• Self-starter with excellent organizational and time management skills
• Fast learner, quality conscious and committed to deadlines
• Excellent analytical and effective communication skills

What makes you stand out:

• ASP .Net or any .Net development experience is a plus
• Python development experience a plus

In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.#LI-AV3Quick Apply

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