Specialist, Process Improvement - Jobs in Toronto, ON

Job Description

Req Id: 294091At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.Bell Residential and Small Business provides the most innovative, industry-leading Internet, TV and Smart Home products and services to Canadians.Reporting to the Sr Manager, Program Management – BRSB, the Specialist, Process Improvement will:Engage, lead and influence cross-functional teams to deliver the highest level of quality on projects that impact sales experienceProvide subject matter expertise on selling and ordering tools across cross functional business initiativesAnalyze operational processes to identify deficiencies and improvement opportunitiesReport on and present to all levels of management on project schedules and deliverablesConstructively advocate on behalf of all national sales channels (Retail, Call Centre, Neighbourhood Marketing and Online)Education:Bachelors degree (preference in business, marketing or related field)MBA is an assetCertification in project management is an assetExperience:Minimum 3 years of related experience in process improvement, telecom industry experience preferredKnowledge, Skills & AbilitiesStrong leadership competencies, able to influence, lead project teams and assist the organization on delivering strategic prioritiesAble to demonstrate cause-and-effect thinking and data-driven analysisUnderstanding of change management, project management and process improvement methodologies (including process mapping, swim lanes & flow diagrams)MS Office Suite – Word, Excel, PowerPoint, Visio (intermediate)Analytic and problem solving skills with experience developing and managing business requirementsExcellent written and communication skillsAbility to complete tasks on time with limited supervisionBe comfortable voicing opinions in larger group functionsAbility to establish positive working relationships across channels and business units#LIST1Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.Additional Information:Position Type: ManagementJob Status: Regular - Full TimeJob Location: Don Mills || Canada : Nova Scotia : Halifax || Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : MontrealApplication Deadline: 06/16/2021Please apply directly online to be considered for this role. Applications through email will not be accepted.At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.Created: Canada, ON, TorontoBell, one of Canada's Top 100 Employers.