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Supervisor, Train Operation - Jobs in Toronto, ON

Metrolinx
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Supervisor, Train Operation (TRA006G)Employee Status: RegularBargaining Unit: Non-UnionPay Range: 87,009.00 - 118,257.00Location: 91 Judson StreetClosing Date: 14-Jan-2022Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster, and easier. Metrolinx is an agency of the Government of Ontario.We embody our values in everything that we do. We Serve with Passion, Think Forward, and Play as a Team. If you can relate, we want to hear from you!Our Rail Operations Office is seeking several Supervisor, Train Operation to ensure the Train Operation Services Contractor delivers high quality service that meets the requirements of GO Transit/UP Express, customer, railways, and regulatorsWhat will I be doing

  • Ensure the Train Operation Services contractor delivers service and complies with regulations and host railway requirements.
  • Investigate accidents, incidents, complaints, all regulatory issues, and claims, involving GO/UP Express trains.
  • Expedite the recovery of GO/UP Express service in service disruption situations.
  • Maintain quality control and engage in the continuous improvement of service quality and standard operating procedures.
What skills and qualifications do I need
  • Completion of a post-secondary college diploma program in management and transportation, rail operations, logistical planning, project management, or any combination of education, training and experience deemed equivalent.
  • Minimum six (6) years progressively responsible related experience in heavy rail commuter operations with direct involvement in customer service.
  • Possession of CROR rules qualification and a Locomotive Engineer qualification certificate would be considered an asset.
  • Knowledge of all applicable Safety Management, front-line transit operations, safety programs, transportation planning, and policy development would also be beneficial.
  • Excellent organizational, oral, and written communication skills including strong interpersonal and customer service skills with the ability to establish effective working relationships with outside contractors/rail service providers/host railroads, coupled with consensus building experience and the ability to promote teamwork.
  • Ability to respond effectively to emergency situations, incidents, accidents and assume the role of Incident Commander.
  • Must possess a practical understanding of the budget process.
  • Must be comfortable working in a computerized environment including PC and transportation related mainframe applications.
  • Train Crew Scheduling and procedural development skills.
Accommodation:Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.Metrolinx employees are required to be fully vaccinated against COVID-19 in accordance with Metrolinx’s Mandatory COVID-19 Vaccination Policy as a condition of being eligible for the recruitment process. Proof of COVID-19 vaccination will be required. If you are not able to obtain COVID-19 vaccination for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Metrolinx.Application Process:All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate, or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.Metrolinx employees are required to be fully vaccinated against COVID-19 in accordance with Metrolinx’s Mandatory COVID-19 Vaccination Policy as a condition of being eligible for the recruitment process. Proof of COVID-19 vaccination will be required. If you are not able to obtain COVID-19 vaccination for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Metrolinx.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.AN EQUAL OPPORTUNITY EMPLOYERQuick Apply
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