SYSTEMS INTEGRATOR 1 (BUSINESS SYSTEMS ANALYST) - Jobs in Toronto, ON

Job Description

Job Category: Information & TechnologyDivision & Section: Public Health, PH Finance & AdministrationWork Location: 277 Victoria Street, Toronto, M5B 2L6Job Type & Duration: Full-time, 2 Temporary (12 month) VacanciesHourly Rate and Wage Grade: $46.84 - $51.33, TF0204, Wage Grade 15Shift Information: Monday to Friday, 35 hours per weekAffiliation: L79 Full-timeNumber of Positions Open: 2Posting Period: 15-Jul-2022 to 29-Jul-2022

Reporting to a Senior Systems Integrator, Public Health, this Systems Integrator 1 (Business Systems Analyst) has considerable experience in application deployment, operations management, and report development, with emphasis on business analysis, problem solving and service improvement. This Systems Integrator 1 (Business Systems Analyst) is responsible for documenting and analyzing options for procedures, business process review and re-engineering, recommending changes to improve service delivery, and application report development to support service improvements of the Sexual Health Clinics and Needle Exchange programs through the implementation and completion of the Electronic Medical Reports (EMR) project.Major Responsibilities:

• Establishes and maintains business relationships with clients to discuss/assess clients needs
• Prepares project charter, statements of work and project plans
• Identifies risks and prepares action plans to mitigate
• Conducts or leads team in delivery of projects or work packages
• Liaises and coordinates with internal & external groups on accomplishment of deliverables
• Prepares and presents status reports and variance explanation for projects or work packages
• Prepares findings and “Lessons Learned” from post-implementation project reviews
• Assesses, analyzes, evaluates and recommends process & policy alternatives for projects & work packages
• Redesigns business processes, policies and standards by recommending best practices and improvements to current processes
• Determines business requirements and builds consensus amongst clients
• Prepares Business Plans, Gap Analysis, Logical Data Models and Design documents for proposed solutions that leverage information & technology as part of the solution
• Provides input to Data Management teams on transformation of clients’ business requirements
• Recommends improvements to current methodology, process, standards, and policies
• Assists staff in understanding of business processes and logic
• Liaises with staff in development of test strategies, test cases, test scripts, test data for system, performance, usability and acceptance testing of system solutions developed
• Leads team to draft implementation & rollout strategies and plans
• Conducts walk-through of deliverables to identify potential problems
• Prepares training material and documentation for use by clients and staff
• Conducts training for client and their staff
• Collaborates with clients on “Go/No Go” cut-over decisions, e.g. roll-outs
• Prepares RFI/P/Qs and other formal project documentation
• Designs, develops and enhances embedded application reports and filterable application data lists and artifacts based on business requirements

Key Qualifications:Your application must describe your qualifications as they relate to:

• Post-secondary education in computer science, business administration or other discipline pertinent to the job function or combination of education and experience.

• Extensive experience with information technology projects, working with both technical and business staff to define and implement the solution design that takes advantage of technological efficiencies while also meeting business requirements, including the handing of highly sensitive data.

• Considerable experience in all phases of project management, including the ability to handle multiple tasks concurrently and the practical use of project management software (e.g., MS Project).

• Extensive experience preparing and documenting business cases, gap analysis, use cases, functional and non-functional requirements and system specifications, and using a variety of software packages in their preparation including process design software (e.g. Visio, BPMN2), business requirements management and quality assurance tools (e.g., Blueprint, HP QC, HP Testing Suite, JIRA), and MS Office (e.g., Power Point, Excel, Access, and Word).

• Considerable experience designing, developing and enhancing reports and other filtered and dynamically generated application data lists and artifacts based on business requirements utilizing tools such as Tableau, Oracle Report Builder, Jasper Reports, SQL, PL/SQL and other graphical based report building tools.

• Extensive experience developing test strategies, test cases and test scripts for system, performance, usability and acceptance testing, and executing and documenting test results of technology solutions and business processes.

• Considerable experience in requirement gathering, mapping and testing; process re-engineering; report building; business policy design; training; data quality assurance procedure design; implementation, rollout and support of Electronical Medical Records Systems or similar Health Information Systems, Clinic Information Systems or client centric Information Systems.

• Certified Business Analysis Professional (CBAP®) designation would be an asset.

• Health segment experience an asset.

You must also have:

• Excellent research, analytical and problem solving skills; ability to conceptualize and develop options and recommendations to support decision-making
• Excellent written and oral communication skills, presentation and interpersonal skills to deal effectively with business and technical stakeholders
• Ability to work effectively as a member of the team, collaboratively with others and independently as required
• Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently
• Knowledge of current and emerging technologies and skills to evaluate and recommend new technology for introduction into a complex technical environment
• Strong analytical and problem solving skills, listening and interacting skills are essential
• Ability to work with competing demands prioritizing and meeting deadlines
• Knowledge of agile requirements gathering and development methodologies and practices
• Demonstrated strong customer service orientation

Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the Citys Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:City of Toronto employees must apply to full-time or part-time employment opportunities posted on the Citys Internal Job Posting Portal.Equity, Diversity and InclusionThe City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.AccommodationThe City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.Quick Apply

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