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Technical Support Intern - Jobs in Toronto, ON

Metro Inc.
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position Title: Technical Support InternRequisition ID: 33362Career Group (ADSP): AdministrativeDivision: Qc - SI Technologie de linformation (80069048)Department: Information SystemsPosition Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND)Province: Canada : OntarioPosition Type: Intern/StudentSummary:The Technical Services Intern is responsible for disposal of obsolete hardware, and inventory clean up in the SCCM system for the Ontario Division. May provide support to the technical co-ordinator’s managing incidents.Specific Responsibilities:

  • Responsible for clean up of all computer and peripheral equipment. This could include some pre-testing of equipment, removal of hard drives, removal of memory, etc.
  • Retire all hardware in the SCCM system.
  • Organize and sort all computer hardware and place in disposal bin, transport the bin to the warehouse at Dundas for e-waste pick up.
  • May be required to prepare excel spreadsheets to capture serial numbers, mac addresses etc.
  • Manage the Avaya Phone inventory as required.
  • Communicate effectively with other team members for direction.
  • Provide support to the Technical team for incident management of tickets as required.
Qualifications:
  • Post Secondary education (Certificate/ Diploma/ Degree) Computer Science, or Information Systems background would be an asset.
  • A+ certificate would be an asset.
  • Ability to lift up to 20lbs and move equipment
  • Microsoft office suite, word, excel, email, teams
  • Good organizational, troubleshooting, attention to detail
  • Good communication both written and verbal
  • Time management skills
  • Team player
Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.Only applicants that meet the qualifications will be contacted.We respectfully request no calls or unsolicited resumes from agencies.Quick Apply
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