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Merchant Onboarding Administrator - Jobs in Toronto Ontario

Financeit
Job LocationToronto Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Who we are:Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an impact within the company and large enough to make an impact in the market.Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.About the role: Financeit is seeking a highly motivated, organized and results-oriented Merchant Onboarding Administrator, who will be responsible for account intake and underwriting. You #39;ll be responsible for ensuring that all merchants are reviewed and meet underwriting guidelines. The Merchant Onboarding Administrator will play a key role in supporting Financeit’s growth objectives by improving our merchant onboarding experience and ensuring that merchant risk is reduced, ultimately resulting in increased funding volume and reduced fraud. What you #39;ll do:

  • Complete account intake process including checking commercial and personal credit bureaus and assessing the merchant’s reputation
  • Ensure all appropriate documentation and information has been properly vetted and meets Financeit requirements
  • Effectively communicate with our sales and risk teams to ensure all stakeholders are fully informed and held accountable to their SLA’s
  • Complete credit underwriting on all potential merchants
  • Ensure merchant accounts are properly notated
  • Review and determine when policy exceptions are reasonable and communicate effectively to management
  • Ensure compliance to our approval and risk requirements
Requirements
  • At least one year of hands-on experience in personal credit lending and underwriting practices
  • Experience in customer serviceamp; financial services industry
  • You know your way around a CRM, ideally Salesforce
  • Strong interpersonal and organizational skills
  • Ability to multitask and meet deadlines under pressure
  • Strong customer service and retail background are pluses
  • Bilingualism in French and English will be considered an asset
BenefitsWinner of Canada’s Most Admired Corporate Cultures for two consecutive years. We offer more than just the basics, take advantage of:
  • An award-winning culture with a collaborativeamp; inclusive team.
  • Competitive pay and performance-based bonus.
  • Committed to flexible work arrangements, offering hybrid workplace options.
  • Comprehensive medical, dental and vision coverage + Lifestyle Account.
  • RRSP Matching and Parental Leave Top UP Program.
  • In office massage, meditationamp; workout sessions.
  • Virtual events such as Lunchamp; Learns, company parties, fun team activities and charity initiatives.
  • Career learning and development programs.
Next Steps:If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.

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