COMMERCIAL CLIENT SUPPORT COORDINATOR - Vaudreuil-Soulanges - Jobs in Vaudreuil-Dorion, QC

Job Description

No other bank is doing what we do.At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference!Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.POSITION OVERVIEWThe incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. He or she also performs various administrative tasks and provides support to the team.CHALLENGES TO BE MET

• Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels ofcomplex cases.
• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
• Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
• Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
• Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
• Proactively participate in the branchs marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

• College diploma in accounting or an attestation of college studies;
• The ability to analyze and interpret financial statements is considered a major asset;
• Experience as a payables and receivable clerk is considered an important asset;
• Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
• Strong organizational skills and ability to prioritize and deal with various situations at all times;
• Ability to work independently and meet tight deadlines;
• Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
• Working knowledge of MS Office (Word, Excel, Outlook );
• Bilingualism required (French and English).

As an organization that cares about the well-being of its employees, BDC is closing all of its offices between December 24th and January 2nd. Please note that you may encounter delays in the processing of your application.With us, youll be able to achieve the work/life balance youre looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. If you are a candidate with a disability and need an accommodation to complete the application process, please email us at accessibility@BDC.ca, and include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.Quick Apply

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