Quality Documentation Specialist - Jobs in Vaudreuil-Dorion, QC

Job Description

Position: Quality Documentation SpecialistLocation: Vaudreuil-Dorion, Quebec or Burlington or Oakville, OntarioStatus: Full-time, PermanentWho are weFounded over 45 years ago, Quadra is one of North Americas leading distributors of chemicals and ingredients. Quadra is dedicated to its 450+ employees. You will be joining a global team that supports its employees across the country and across the border.At Quadra, we offer not only an engaging culture, a collaborative and family-oriented environment, but also a great deal of autonomy and flexibility. We also offer you the opportunity to be part of a professional and fun team in a growing, people-oriented organization that is Great Place to Work certified in Canada and the United States.Are you a meticulous and motivated professional seeking a relevant role in the quality field Do you want to be involved in several quality projects while ensuring we meet our sustainable commitments We are currently looking for a candidate to fill a full-time permanent position as a Quality Documentation Specialist role. This person will report to our Quality Documentation Supervisor.Responsibilities include:

• Fulfill customer documentation requests for various types of documentation – COAs, Specs, Certs, etc.
• Complete various types of forms, surveys, questionnaires and checklists
• Create, track, close, and process CASEs in Salesforce for any incoming document requests.
• Assist in the creation and processing of CASEs, forms, and questionnaires using SalesForce
• As needed, assist in reviewing, approving, maintaining, and uploading documents in TraceGains (document management system).
• Perform supplier outreach to request missing documentation from suppliers.
• Work on portal platforms as required to get the necessary documentation.
• Collaborate with all functional groups/departments if issues concerning documentation requirements.
• Update internal FAQs and user guides as required.
• Assist in the development of documentation standards and procedures around COAs and other requirements
• Assist other teams, such as the COA and Complaints teams, to assist in task overflows as required.
• Assist/support the team in completing documentation requests – forms, questionnaires, standard documents, etc.
• Maintain and update all tracking lists used for managing documents
• Work on other tasks as assigned.

The ideal candidate will have the following qualifications and skills:

• Minimum of 3 years of experience in document management and quality management systems
• Have experience in manufacturing, distribution or regulated environments working on quality projects
• Bachelors degree in science, with a preference for Food, Pharma background
• Strong computer skills and comfortable in an advanced digital environment
• You have strong attention to detail and a high level of accuracy
• Advanced verbal and written communication skills
• Ability to be proactive in identifying issues and acting
• Excellent organizational skills
• Ability to analyze and interpret information with sound judgment
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to manage/address conflict situations

Why chooses Quadra

• Customized training
• Permanent full-time position
• Day shifts, starts at 7:30 or 8:00 AM
• Competitive salary
• Performance incentive program
• Full benefits coverage (dental, medical, vision, etc.)
• Programs offered to employees to improve their quality of life (Wellness)
• Retirement plan with a match
• Private, family-owned company with a solid infrastructure
• Pleasant work environment on a daily basis (Great Place to Work)
• Helping each other and having fun are part of our core values!
• A company that promotes diversity and inclusion
• Employee Assistance Program (EAP)
• Opportunity for advancement and professional development; a growing company!
• Social activities organized by the company
• Referral program ($)
• Employee recognition program (years of service, merit awards, etc.)

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral (or gender-neutral) wording in a non-discriminatory spirit.Quick Apply

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