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Job Location | Victoria |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract |
On behalf of our public-sector client, Ignite Technical Resources is seeking two (2) experienced Certified ServiceNow Functional Implementation Consultants with demonstrated depth of experience with ServiceNow #39;s Hardware Asset Management (HAM) module to join our Client’s technology team on a contract basis.This role is 99% remote with travel once per quarter to the Clients’ offices in Victoria, BC.Project Summary: The role is in support of the Client’s Service Management Transformation Program (SMTP) - multi-year transformation of IT service management operations.The SMTP involves the implementation of the OCIO My Service Centre (My SC), a cloud-based IT service management tool powered by ServiceNow. The Client is implementing various modules of ServiceNow, with several already in production which include: Incident Management, Problem Management, Change Management, Knowledge Management, Order Management (Service Request, Request for Fulfillment, Service Catalogue), Service Asset and Configuration Management and Configuration Management Database (SACM/CMDB), Hardware Asset Management (HAM), Software Asset Management (SAM), Field Services (FSM), Continuous Improvement (CIM) and Strategic Portfolio Management (SPM).Experienceamp; Skills: