Slot Attendant-VIC - Part Time - Jobs in Victoria

Job Description

Position Summary Be the life of the party and bring your exceptional guest service skills to Elements Casino Victoria. If you love to demonstrate your outstanding customer service skills in a fast paced dynamic team environment and want to take the next step in developing your skills, then the Slot Department is the right career move for you. TheSlot Attendant will be responsible for interacting and dealing with guest and team member inquiries related to the operation of machine gaming in our casino. Is this the perfect opportunity for you Then Get in the Game. It’s All You…Key Accountabilities

• • Acting as a front-line guest service liaison, answering questions, assisting with orientation of games and the facility; working to create a positivegamingexperience for all our guests
• • Providing prompt, courteous service to ensure guests have an enjoyable gaming experience
• • Signing jackpots and cancelled credits, clearing bill and ticket jams and checking game and voucher histories to maintain game integrity,answering questions and solving disputes
• • Greet all guests and offer information regarding the facility, events and promotions
• • Working in compliance with internal controls, company policies and procedures and/or BC Lottery Corporation (BCLC) policies and procedures; reportany violations and escalate to theappropriate level asnecessary
• • Acquiring and maintaining a strong knowledge of all Slot operations policies and procedures
• • Participate in a professional, constructive and supportiveenvironment for all casino staff, with attention to open communication and team concept
• • Performing other duties as required

Education and Qualifications

• • Experience in a guest facing role
• • Exceptional interpersonal and communication skills
• • Understanding of yourself and others when communicating with team members and guests and excellent multi-tasking skills
• • A positive attitude, and the flexibility to perform duties at the highest level in a constantly changing, exciting and evolving machine gaming business.
• • Strong oral and written communication skills and leadership skills
• • Manual dexterity, technical aptitude and trouble shooting ability is an asset. Basic knowledge of slot machine functions is an asset. Ability to handlemultiple tasks at one time
• • Ready and willing to work a flexible schedule including graveyards and weekends based on slot operational needs
• • Serving It Right, or the ability to obtain a Serving it Right Certification
• • Ability to successfully obtain and maintain acriminal record and credit check through the Gaming Policy and Enforcement Branch

Work Environment Considerations

• Regular casino environment, standing for long periods of time, some exposure to noise,non-traditional work hours

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome al l qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Who we are!GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What #39;s in it for you

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You #39;ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn #39;t your typical #39;corporate #39; job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!