Spa Experience Coordinator - Jobs in Victoria

Job DescriptionWhat is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide
Exclusive Employee and Friendsamp; Family Discounts at Fairmont Hotel Vancouver
Exclusive access to the Pacific Northwest Foodamp; Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Hourly rate of $23.90

What you will be doing:

Handle all Guests in a professional, courteous manner and serve as the facility #39;s first impression to Guests and members
The Experience Coordinator is responsible for the overall operation of the reception area, telephones
Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance
Greet members and Guests in a friendly and efficient manner
Escort Guest as required
Knowledgeable about all aspects of treatments and the facility
Knowledgeable in a spa therapy
Provide information and literature about facility in person and via telephone
Control entry into all areas of facility by restricting all unauthorized individuals
Collect moneys or other suitable payment from clients for all services rendered
Operate point of sale system
Treatment bookings/scheduling
Other duties as assigned

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