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Service Manager - Jobs in Watrous, SK

Mazergroup
Job LocationWatrous, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.As part of the parts team, Service Manager is responsible for the effective management of all aspects of the Service Department which ensures customer satisfaction and maximum profitability.So, what does a Service Manager do

  • Schedule, manage and maintain technicians to maximize efficiency while minimizing overhead
  • Generate and promote service business through direct calls, targeted advertising, and Mazergroup preventative maintenance programs
  • Work with customers and technicians to explain repairs and expenses, resolve complaints and offer value-added and/or preventative maintenance services
  • Create, maintain, track and close service work orders for such things as new equipment assembly, pre-delivery inspections, customers repairs, installations, etc. on various manual and electronic systems
  • Meet and exceed department budget and targets
  • Co-Chair for Health and Safety Committee for dealership and always promoting a highly safety-conscious environment
  • And so much more!
Youll be a match if you have...
  • Advanced managership/leaderships skills to manage a highly technical staff, shop and projects including effective employee scheduling
  • Advanced knowledge of Workplace Health and Safety requirements
  • Supervisory experience would be considered an asset
  • Marketing experience would be considered an asset
  • Customer service in a sales and service capacity/environment
  • Mid-level technical knowledge
  • Basic knowledge of financial statements and creation of annual budgets
  • Strong Computer skills – Microsoft Word, Excel, web browsing
  • Ability to travel 2-3 times per year to Company and Vendor Training sessions
  • Valid driver’s license with a clean abstract
What can Mazergroup offer you
  • Competitive salaries with performance bonus incentives
  • RRSP matching and full benefits program such as extended health, dental and vision benefits
  • Employee family assistance program
  • Mazergroup Rewards & Recognition
We thank all applicants for their interest; however, only candidates selected for next steps will be contacted.Posting will remain open until the position is filled.Job Types: Full-time, PermanentAdditional pay:
  • Bonus pay
Benefits:
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program
Schedule:
  • Day shift
Ability to commute/relocate:
  • Watrous, SK: reliably commute or plan to relocate before starting work (required)
Experience:
  • Management: 1 year (preferred)
  • Customer service: 1 year (preferred)
Licence/Certification:
  • Drivers License (required)
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