House Attendant - Jobs in Westbank, BC

Job Description

EASILY APPLY – SUBMIT YOUR APPLICATION IN UNDER 2 MINUTESUnder New Management - The Cove Lakeside Resort located in West Kelowna, British Columbia’s beautiful Okanagan Valley is a luxury all-suite resort featuring luxuriously-appointed one-, two- and three-bedroom condo-style suites, indulgent treatments at the Spa at The Cove, a private lakefront beach, two seasonal outdoor pools, a private marina, and a new restaurant – The Landing Kitchen + Bar. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. There is always something new to discover, no matter the season. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all.As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component - you! Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!OVERVIEWUnder the direction of the Housekeeping Supervisor our housekeeping team are responsible to provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be able to work well in a team atmosphere, as well as independently and have a genuine desire to provide outstanding service to all guests.RESPONSIBILITIES & DUTIES:

• Provide exceptional guest service by responding to guest inquiries, requests and complaints in a prompt and courteous manner.
• Clean and maintain meeting spaces, pool area, BBQ’s, ice machine areas, and back of house areas.
• Ensure all storage rooms, supplies and equipment are kept stocked and in a neat and orderly fashion.
• Understand and make certain the correct usage, storage and handling of all cleaning agents, materials, equipment and chemicals are in line with health and safety regulations and manufacturer’s instructions.
• Use and clean equipment with care, reporting any defective equipment to the Housekeeping Supervisor.
• Report all maintenance faults to proper channels.
• Maintain and organize the pool area (during summer season only).
• Strip vacant guest rooms of bedding, towels, garbage etc.
• Report lost or found items to the Housekeeping Supervisor.
• Complete rug, carpet and upholstered furniture cleaning as required.
• Maintain housekeeping carts in a clean and orderly fashion.
• Ensure all laundry is safely collected and prepared for either onsite or offsite laundry.
• Process laundry using the onsite equipment including treating stains, loading, unloading and folding,
• Remove trash/dirty laundry from outside guest room doors.
• Deliver items to guest rooms.
• Maintain radio protocol and etiquette at all times.
• Maintain standards of punctuality, uniform, dress code and personal hygiene as appropriate to the position.
• Strict adherence to COVID-19 protocols and standards of service.
• Ensure proper usage of PPE where required.
• Provide assistance to Front Desk as required.
• Assist with the training of other team members.
• Complete Room Attendant duties as required.
• Complete other duties as assigned.

ATTRIBUTES & QUALIFICATIONS

• Works well under pressure, can multi-task and is able to prioritize.
• Possess a keen eye for detail.
• Self-starter, with time management and organizational skills.
• Excellent communication skills (verbal and written).
• Knowledge of WHIMS and chemical use.
• Flexible, efficient and punctual.
• Able to work independently, or team environment.
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Must be legally entitled to work in Canada.

Wage: $22.00 per hour including summer incentive bonus.Job Type: Permanent, Seasonal.Schedule: Full Time, Part Time including early mornings, evenings, weekends and holidays.We thank all interested candidates for their application; only those selected for an interview will be contacted.Quick Apply

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