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Job Location | Winnipeg, Manitoba |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full time |
As an Inside Sales Representative, you will interact with existing customers, to increase sales of the Company #39;s products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer #39;s buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.Responsibilities:- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.- Increases orders by suggesting related items, explaining features, and checks customer #39;s buying history.- Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.- Identifies ways for continuous improvement of processes.- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer #39;s promised delivery date.- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.- Reports industry trends, competitive pricing and customer feedback to management.Qualifications:- High School Degree or Equivalent required;Bachelors #39; degree preferred- Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)- Familiar with Microsoft Office, and ability to perform basic computer skills- Ability to perform multiple tasks simultaneously- Working in team environment- Communicate clearly, both verbally and in written form- Attention to detail- Ability to prospect and market concepts to existing and potentially new accounts- Take action and solve a range of problems that may be difficult but are not typically complex- Identify and define problems and possible solutions independently; chooses among existing solutions- Ability to work independently with general supervision- Ability to travel 0% - 25%#LI-HD1