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Bilingual Claims Processor - Jobs in Winnipeg region

MatrixHR
Job LocationWinnipeg region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Matrix HR is currently seeking a French/English Bilingual Life Claims Processor on behalf of our esteemed client in the Insurance industry. Life Claims Processors are responsible for the assessment and payment (or decline) of group life insurance claims for an assigned block of business. Please read on for further information on job details, responsibilities and qualifications. Duration: 9 month contractWork style: Hybrid, 1 day a week in officeLocation: Winnipeg onlyFull time hoursStart date: As soon as possibleResponsibilities:

  • Independently assess Retired and Dependent Basic Life, Supplemental Life, and Paid Up Certificates to $150,000.00;
  • Assess Retired and Dependent Basic Life, Supplemental Life, and Paid Up Certificates in excess of $150,000.00 - subject to review by management or their delegate;
  • Handle telephone and email inquiries relating to a specific claim or general insurance policy/ legal matters (minor beneficiaries, estates, etc.);
  • May communicate with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development;
  • Correspond with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development to request outstanding claim requirements or communicate claims decisions;
  • Claim Payment - calculate interest amount when appropriate, update the life claims tracking system and Life Electronic System, prepare cheque requisition using Prolific (Corporate Cheque writer), complete relevant income tax documentation, prepare payment communication; and
  • Other duties as assigned.
Qualifications:
  • Education/skills acquired at post-secondary level or equivalent e.g. one year Community College certificate is required.
  • More than two years and up to and including four years relatable work experience is required.
  • Communication - states requirements clearly, conciselyamp; logically, but with compassionamp; empathy as Analysts often communicate with bereaved family members. Understands who to communicate with, when and in what manner (phone, email, letter).
  • Strong communication skills in English and French is required. Please note that a French competency test will be provided prior to employment.
  • Customer Service - effectively determines and satisfies customer needs in a timely, accurate, courteous and efficient manner.
  • Teamwork - works well as a team member within the department/division. Shares information and fosters cooperation.
  • Managing Change - effectively handles the pressures of deadlinesamp; fluctuating work volumes.
We thank all that apply for their interest, and will be contacting qualified applicants for next steps.About MatrixHR:Matrix HR is a full-service recruitment agency specializing in the placement and administration of skilled trades workforce all across Canada. We have been in business for over nineteen years and have placed over 4,000,000 employment hours in the Canadian workforce. We have been recognized as one of Alberta Venture’s Fast Growth 50 and as a Leader of Tomorrow by Business in Calgary. As a leader in our industry, Matrix remains committed to the remaining cutting edge of the Full Service Temporary/Permanent Placement model as well as best-in-class managed services in Payroll and Back Office Support. We are proud to serve the following industries: Industrial ConstructionCommercial ConstructionOil and GasManufacturingWarehousingHospitality HealthcarePipeline Construction

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