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Systems Manager - Jobs in Winnipeg region

Fairmont
Job LocationWinnipeg region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionReporting to the Area IT Manager and the Director of Finance, the Systems manager is an integral part of the leadership team.Focused on all areas of technology services with a key focus on hardware, operating systems and security.What you will be doing:

  • Consistently offer professional, friendly and engaging service to all internal and external guests
  • Lead and manage the hotel’s day-to-day IT activity ensuring all standards are followed
  • A confidentamp; dynamic speaker, able to communicate and interact effectively with all levels of an organization
  • Excellent communication, analytical and problem-solving skills
  • Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety
  • Assist with preparation of the annual IT budget for the hotel/s and working with the hotel team, administer that budget in a fiscally responsible manner
  • Support the hotel’s standalone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices
  • Execute all IT projects
  • Work and consult with hardware and software vendors to setup and maintain all required equipment
  • Ensure that the usage and installation of software is in accordance with the software licensing laws
  • Liaison for the hotel team and Help desk.Work to solve root issues resulting in help desk tickets
  • Work with department tech champions to ensure smooth working of software and hardware.Recommend improvements on established incident management processes.
  • Responsible for maintaining Corporate IT standards
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Provides training/guidance to hotel team on hardware and software applications.
  • Recommends improvements on established incident management processes.
  • Ensure monitoring of ALL recovery systems (system backup and virus protection)
  • Implement and support ACCOR best practices.
  • Look for opportunities for new technology that may be beneficial to driving efficiency or supporting internal/external customer satisfaction.
  • Participate after-hours on call support(24/7)with the regional IT team.
  • Participate in management of projects as directed by RSM
  • Other duties as assigned

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