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Job Location | Woodstock, NB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Position Overview: *We are looking for a Service Desk Analyst to join the IT Operations and Support team in Woodstock, New Brunswick. This role will bring expertise to a team responsible for the day to day operation of the end to end IT environment at Xplore Inc. This will include deskside support for desktop technologies and communications equipment for the Woodstock facility, as well as providing support to the Customer Care team pertaining to internal VoIP systems, API’s to third party vendors and remote access servers. The successful candidate will be required to work occasional evening or weekend shifts to meet with internal users in support of their service requests. Participation in an on-call rotation is also required.Key responsibilities include: